Action Research in Business and Management

David Coghlan is a Professor Emeritus and Fellow Emeritus at the Trinity Business School, Trinity College Dublin, Ireland. He is author of over 250 articles and book chapters. Recent books include: Collaborative Inquiry in Organization Development and Change (with A.B. Shani, Edward Elgar, 2021), Doing Action Research in Your Own Organization (5th ed. Sage 2019); Conducting Action Research for Business and Management Students (with A.B. Shani, Sage 2018), Inside Organizations (Sage, 2016) and he is co-editor of The Sage Encyclopedia of Action Research (2014) and the 4 volume set, Action Research in Business and Management (A.B. Shani, Sage, 2016). He serves on the editorial advisory boards of several journals.   Abraham B. (Rami) Shani is Professor of Management at the Orfalea College of Business, California Polytechnic University and Visiting International Professor at the School of Management, Politecnico di Milano, Milan, Italy. His research interests include organizational change and development, collaborative research methodologies, learning in and by organizations, sustainability and sustainable effectiveness. Rami is author, co-author or co-editor of 33 books and over 160 articles and chapters. He is co-editor of The Handbook of Collaborative Management Research (SAGE, 2008) and of the annual series, Research in Organization Change and Development, volumes 17-26 (Emerald, 2008-2018). He and David Coghlan have co-edited The Fundamentals of Organization Development, (4 volumes, SAGE, 2010) and Action Research in Business and Management (4 volumes, SAGE, 2014). He serves on the editorial board of five journals.

• VOLUME ONE: FOUNDATIONS OF ACTION RESEARCH IN BUSINESS AND MANAGEMENTIntroduction - David Coghlan and Abraham B. (Rami) ShaniPart One: Foundations and Early Development of Action ResearchThe Solution of a Chronic Problem in Industry - Kurt LewinChanging a Stereotype in Industry - A.J. Marrow and J.R.P. FrenchKurt Lewin, Action Research and Planned Change - Ronald LippittAn Action Research Program for Organization Improvement - H. Shepard and R.A. KatzellAction Research in the Workplace: The Socio-Technical Perspective - W.A. PasmorePart Two: Philosophies in Action ResearchAn Assessment of the Scientific Merits of Action Research - G.L. Susman, G.I. and R.D. EveredAction Research: Explaining the Diversity - Catherine Cassell and Phil JohnsonAction Research: Exploring Perspectives on a Philosophy of Practical Knowing - David CoghlanIdeology and Political Economy in Inquiry: Action Research and Participative Research - L. David Brown and Rajesh TandonAction Research: Its Nature and Validity - Peter Checkland and Sue HolwellPart Three:Methodological IssuesOrganization Inquiry: Towards a New Model of the Action Research Process - A.B. Shani and W.A. PasmoreClinical Inquiry/Research - Edgar H. ScheinDouble-Loop Learning, Teaching, and Research - Chris ArgyrisToward a More Rigorous, Reflective, and Relevant Science of Collaborative Management Research - William A. Pasmore, Richard W. Woodman and Aneika L. SimmonsPart Four: Practice ApplicationsAction Research for Management Research - Colin Eden and Chris HuxhamVisionary Action Research: A Consultation Process Perspective - Rami Shani and Gervase BusheVOLUME TWO: BUSINESS DISCIPLINESIntroduction: The Facets of Action Modalities in Business Disciplines - Abraham B. (Rami) Shani and David CoghlanPart One:AccountingA Critical Review of Interventionist Research - Vicki BaardPart Two: E-CommerceAction Research in Turbulent Environments: An Example in E-Commerce Prioritisation - Elizabeth Daniel and Hugh WilsonPart Three: FinanceGlobal Finance as an Action Research Domain: Testing the Boundaries - Steve WaddellPart Four: Customer ServiceAction Research Reviewed: A Market-Oriented Approach - David BallantynePart Five: ManufacturingAn Action Research Program for Increasing Employee Involvement in Problem Solving - W.A. Pasmore, and F. FriedlanderDefining the Path to Value Innovation - Paul Coughlan and Mary Ann FergusPart Six: IS/ITInnovation Information Systems Education I: Accelerated Systems Analysis and Design with Appreciative Inquiry – An Action Learning Approach - Michel AvitalPower-based Arbitrary Decisional Actions in the Resolution of MIS Project Issues: A Project Manager′s Action Research Perspective - K. Gregory JinPart Seven: Lean ManagementExploring the Development of Competence in Lean Management through Action Learning Groups: A Study of the Introduction of Lean to a Facilities Management Function - Paul Wyton and Robin PaynePart Eight: Operation Management (POM) and Supply Chain ManagementAction Research in Supply Chain Management – A Framework for Relevant and Rigorous Research - Dag Näslund, Rahul Kale and Anthony PaulrajPart Nine: ManagementStrategic Management in Action - J.E. Olsen and T. HaslettPart Ten: Management and ConsultingCollaboration and the Production of Management Knowledge in Research, Consulting, and Management Practice - Andreas Werr and Larry GreinerPart Eleven: Marketing and e-MarketingTowards Rigour in Action Research: A Case Study in Marketing Planning - Hugh WilsonPart Twelve: R&D and InnovationThe Next Generation of National R&D Programmes in Norway: Consequences for Action Research and Regional Development - Jarle Moss Hildrun, Henrik Dons Finsrud and Pål KlethagenPart Thirteen: Human ResourceDesign Principles for Competence Management Systems: A Synthesis of an Action Research Study - Rikard Lindgren, Ola Henfridsson and Ulrike SchultzeVOLUME THREE: ACTION RESEARCH IN DIVERSE INDUSTRIESIntroduction: The Facets of AR Modalities in Diverse Industries - Abraham B. (Rami) Shani and David CoghlanPart One: Agriculture (Food)The Role of Action Research (AR) in Environmental Research: Learning from a Local Organic Food and Farming Research Project - Hillevi Helmfrid, Andrew Haden and Magnus LjungPart Two: Agriculture (Land Management)Action Research on Land Management in the Western Amazon, Peru – A Research Process, Its Outcomes and the Researcher’s Role - Kristina Marquardt Arévalo and Magnus LjungPart Three: AutomotiveGoing Green from the Inside: Insider Action Research at the Volvo Car Corporation - Mats Williander and Alexander StyhrePart Four: BiopharmaInsider Action Research: Facing the Challenges of New Capability Development within a Biopharma Company - Jonas Roth, Rami Shani and Myleen LearyPart Five: Business and Information (Tech Service)Cooperative Inquiry Revisited: Reflections of the Past and Guidelines for the Future of Intergenerational Co-Design - Mona Leigh Guha, Allison Druin and Jerry Alan FailsPart Six: Construction (Architecture)Participatory Action Research as a Tool in Solving Desert Vernacular Architecture Problems in the Western Desert of Egypt - Marwah DabaiehPart Seven: DefenseClinical Inquiry and Reflective Design in a Secrecy-based Organization - Michael W. Stebbins and Rami ShaniPart Eight: ElectronicsIn Search of an Alternative Framework for the Creation of Actionable Knowledge: Table-Tennis Research at Ericsson - Niclas Adler and Rami ShaniPart Nine: Energy (Nuclear Fuel Manufacturing)Managing Information and Supplies Inventory Operations in a Manufacturing Environment, Part 1: An Action Research Study - Tim Baker and Vaidyanathan JayaramanPart Ten: Energy (Petrochemical)Human Reliability in Petrochemical Industry: An Action Research - João Alexandre Silva and João Alberto CamarottoPart Eleven: Fashion DesignIntervention Research as Management Research in Practice: Learning from a Case in the Fashion Design Industry - Giovanni Radaelli, Marco Guerci, Stefano Cirella and Rami ShaniPart Twelve: Food IndustryEnhancing Organisational Innovation Capability through Systemic Action Research: A Case of a Swiss SME in the Food Industry - Pierre-Yves Kocher, Stephanie Kaudela-Baum and Patricia WolfPart Thirteen: Health CareUsing Appreciative Inquiry to Promote Evidence-based Practice in Nursing: The Glass Is More Than Half Full - Caroline Marchionni and Marie-Claire RicherPart Fourteen: Manufacturing and Global ManufacturingAction Research in a Virtual Setting: Cautions from a Failed Project - Darren B. Meister and Christopher M. GronskiPart Fifteen: MediaDiffusion of Innovations in News Organizations: Action Research of Middle Managers in Danish Mass Media - Anker Brink LundPart Sixteen: Merchant ShippingResearch, Action and Participation: The Merchant Shipping Case - Richard E. Walton and Maichael E. GaffneyPart Seventeen: MiningHow Control Groups Can Cause Loss of Control in Action Research: The Case of Rushton Coal Mine - Melvin Blumberg and Charles D. PringlePart Eighteen: PharmaceuticalUsing Action Research to Develop a Research Aware Community Pharmacy Team - Karebor Tuhaise Ngwerume and Markus Themessl-HuberVOLUME FOUR: CONTEMPORARY AND EMERGING ISSUESIntroduction - David Coghlan & Abraham B. (Rami) ShaniPart One: DevelopmentsTransforming Inquiry an Action: Interweaving 27 Flavors of Action Research - Dawn Chandler and Bill TorbertSeeking Common Ground in the Diversity and Diffusion of Action Research and Collaborative Management Research Action Modalities: Towards a General Empirical Method - David CoghlanCollaborating for Management Research: From Action Research to Intervention Research in Management - Armand Hatchuel and Albert DavidAction Research and the Problem of the Single Case - Bjorn GustavsenInnovation Action Research: Creating New Management Theory and Practice - Robert S. KaplanDeveloping an Effective Organization: Intervention Method, Empirical Evidence and Theory - Michael BeerPart Two: Insider Action ResearchPolitical Entrepreneurship in Action Research: Learning from Two Cases - Hans Björkman and Mats SundgrenInsider Action Research: The Dynamics of Developing New Capabilities - David Coghlan and Rami ShaniPart Three: LongitudinalChanging Leadership Dynamics at Agility Critical Interfaces: Action Research as a 25 Year Longitudinal Study - Gertjan SchuilingPart Four: QualityAcademic Integrity in Action Research - Morten LevinChoice and Quality in Action Research Practice - Peter ReasonCreating Action Research Quality in Organization Development: Rigorous, Reflective and Relevant - David Coghlan and Rami ShaniPart Five: EthicsAnd They Shall Be Known by Their Deeds: Ethics and Politics in Action Research - Anne Inga HilsenCovenantal Ethics and Action Research: Exploring a Common Foundation for Social Research - Mary Brydon-MillerPart Six: SustainabilityDeveloping and Sustaining Change Capability via Learning Mechanisms: A Longitudinal Perspective on Transformation - Tobias Fredberg, Flemming Norrgren and Rami ShaniToward a Sustainable Healthcare System: Transformation through Participation - Svante Lifvergren, Peter Docherty and Rami Shani