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Randy A. Steinberg - Böcker

Visar alla böcker från författaren Randy A. Steinberg.
7 produkter

Servicing ITIL

A Handbook of IT Services for ITIL Managers and Practitioners

Av Randy A. Steinberg

Häftad, 2007

319 kr

Slutsåld

Measuring ITSM

Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

Av Randy A. Steinberg, Randy a. Steinberg

Häftad, Engelska, 2013

349 kr

Skickas inom 7-10 vardagar

Servicing ITSM

A Handbook of Service Descriptions for it Service Managers and A Means for Building Them

Av Randy A. Steinberg

Häftad, Engelska, 2013

349 kr

Skickas inom 7-10 vardagar

Architecting ITSM

A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

Av Randy A Steinberg, Randy A. Steinberg

Häftad, Engelska, 2014

359 kr

Skickas inom 7-10 vardagar

Implementing Itsm

From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner

Av Randy A Steinberg, Randy A. Steinberg m. fl

Häftad, Engelska, 2014

519 kr

Skickas inom 7-10 vardagar

Organizing ITSM

Transitioning the It Organization from Silos to Services with Practical Organizational Change

Av Randy A Steinberg, Randy A. Steinberg

Häftad, Engelska, 2015

339 kr

Skickas inom 7-10 vardagar

High Velocity ITSM

Agile IT Service Management For Rapid Change In A World Of DevOps, Lean IT and Cloud Computing

Av Randy A Steinberg, Randy A. Steinberg

Häftad, Engelska, 2016

379 kr

Skickas inom 7-10 vardagar