X-Factor

Getting Extraordinary Results from Ordinary People

Inbunden, Engelska, 2001

AvRoss R. Reck,Ross Richard Reck,Ross R Reck

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Ross Reck is a consultant who spent the last 15 years developing a four-step management process to help his global clients add millions to their bottom lines. His philosophy is built around what he terms as the "X-factor" -- the secret of getting ordinary people X-cited about going the X-tra mile to help their managers achieve X-traordinary results. The process he builds around it is comprehensive, easy to understand and use, and universal in its application. Presenting his techniques as a business parable, Reck shows how any manager can harness the "X-factor" to achieve extraordinary results from ordinary people.

Produktinformation

Utgivningsdatum2001-10-12
Mått147 x 226 x 20 mm
Vikt376 g
FormatInbunden
SpråkEngelska
Antal sidor208
FörlagJohn Wiley & Sons Inc
ISBN9780471443896

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Introduction. In Search of a Great Manager. Meeting A Great Manager. Discovering the X-Factor. R_x For Taming The X-Factor. Step One: Plans. Step Two: Relationships. Step Three: Agreements. Step Four: Maintenance. Taming the X-Factor With Customers. Taming the X-Factor With A Labor Union. The End of a Great Morning. He Became A Great Manager: A Summary. Appendix A: Putting The X-Factor To Work. Appendix B: Using The PRAM Model As A Diagnostic Tool. Appendix C: Three Factors That Assure Your Success in Taming the X-Factor. Index. About the Author.