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World-Class Telecommunications Service Development
Ellen P Ward • Ellen Ward • Tbd
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Taking an inside look at the underlying processes behind telecommunications service development, this text shows the reader how to build a successful service within an organization, and better organize and manage the service delivery effort. Written by a seasoned telecommunications expert with 20 years of professional experience, this text identifies and describes the two critical phases of telecommunications product development - the product and service delivery levels - and shows how they work together to form a communications service.
- Format: Laminated cover
- ISBN: 9780890069226
- Språk: Engelska
- Utgivningsdatum: 1998-06-30
- Förlag: Artech House Publishers