Women and Leadership in Health Care

CATHERINE ROBINSON-WALKER is executive director of The Academy for Healthcare Quality, a collaborative effort of the Joint Commission on Accreditation of Healthcare Organizations and five leading universities. She is a pioneer in conceiving breakthrough strategies for leadership and executive education in health care. She is a frequent speaker on trAnds and strategies for stewardship in health care, and the path to power and effectiveness for women. Her e-mail address is carobins@sirius.com.

• Preface ixAcknowledgements xvThe Author xviiPart I: coming to Terms with Gender1 The Paradox of Gender 32 Gender, Values, and Leadership 193 Experiencing Gender on the Job 414 Coming to Terms with Gender’s Impact 55Part II: Antidotes for Effectiveness5 Antidote 1: Defusing Gender’s Role in Conflict, Negotiations, and Power 796 Antidote 2: Using Communication as a Bridge 997 Antidote 3: Career Renewal Strategies 1198 Antidote 4: Nurturing Ourselves, Mentoring Others 137Part III: Embracing Authenticity and Power9 Gender’s Role in Transformation and Authenticity 16310 From Paradox to Power 181Appendix A: Contributors 195Appendix B: Demographics 209Appendix C: Data 211References 215Index 221

"This book is a must-read. Its power lies in its abundant stories which demonstrate how relationships based on integrity form the context in which leaders maximize their unique potential and contributions, regardless of gAnder." --JoEllen Koerner, JoEllen Koerner and Associates, past-president, American Organization of Nurse Executives "For a person navigating the complex pathway to top leadership jobs, gAnder issues continue to influence career progression. Finally, a comprehensive analysis of the issues provides important insight for both current and future leaders, with innovative ideas to help recognize and reduce gAnder issues in organizations.". --Katherine W. Vestal, national director of healthcare services, Hay Group, Inc "Catherine Robinson-Walker uncovers important insights that help both men and women develop key strategies that will strengthen the leadership in their organizations. Her research reflects the value of the 'co-creation model' for the future of health care." --Kathryn Johnson, president/CEO, The Health Forum "Robinson-Walker's words combine power, beauty, and elegance on a subject frequently discussed in whispers. I hope people take this book to a quiet place and read it with care and thought." --Patrick G. Hays, president and CEO, BlueCross BlueShield Association