User-Developer Cooperation in Software Development

Building Common Ground and Usable Systems

Häftad, Engelska, 2012

AvEamonn O'Neill

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Task analysis approaches to software development encourage a focus on supporting users and their tasks while participatory design approaches encourage users' direct, active contributions to software development work.

Produktinformation

Utgivningsdatum2012-10-02
Mått155 x 235 x 18 mm
Vikt482 g
FormatHäftad
SpråkEngelska
SerieDistinguished Dissertations
Antal sidor317
FörlagSpringer London Ltd
ISBN9781447110729

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1: Introduction.- 1.1 Background.- 1.2 Problem Statement.- 1.3 Research Approach.- 1.4 Results and Contributions Made.- 1.5 Outline of Chapters.- 2: A Longitudinal View on Software Development and Participation.- 2.1 Computer Systems Development: Changing Constraints.- 2.2 Participatory Design.- 2.3 Giving the Users What They Want: Effective HCI.- 2.4 Where Are We Now?.- 2.5 Research Questions Raised.- 3: The Projects and Their Analysis.- 3.1 The Development Method.- 3.2 The Development Projects Studied.- 3.3 Data Available from the Projects.- 3.4 Research Method.- 4: Towards a Theory of User-Developer Cooperation.- 4.1 Developing Interaction Analysis.- 4.2 The Construction of Shared Understandings.- 4.3 Cooperative Development and Common Ground.- 4.4 Conclusion.- 5: Effective Participation: Contributing to Discourse and Artefacts.- 5.1 The Nature of Participation: Contributing to Discourse.- 5.2 Were the Studied Projects Participatory.- 5.3 Effective Participation: Contributing to Artefacts.- 5.4 Conclusion.- 6: User Participation and Software Usability.- 6.1 Evaluating the Software.- 6.2 Summary of the Usability Evaluation Results.- 6.3 Tracing Relationships Between Contributions, Software Features and Usability.- 6.4 Results of Tracing Analysis.- 6.5 Discussion.- 6.6 Conclusion.- 7: Task-Based Cooperative Development: Conclusions.- 7.1 Summary.- 7.2 Lessons and Limitations.- 7.3 Future Work.