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384 sidor
1995

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

Författare: R J Pike, R J Barnes, John Pike, R J Pike, R J Barnes
Format: Pocket/Paperback
ISBN: 9780412715303
Språk: Engelska
Antal sidor: 384
Utgivningsdatum: 1995-11-30
Förlag: Chapman and Hall