Total Quality Management for Custodial Operations
A Guide to Understanding and Applying the Key Elements of Total Quality Management
Inbunden, Engelska, 2020
Av Stephen D. Gaudreau, Stephen D Gaudreau, Jacquelyn C Bridge, Eleanor R Fisher, Jacquelyn C Bridge, Douglas N Smith
3 159 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
Produktinformation
- Utgivningsdatum2020-12-18
- Mått210 x 280 x undefined mm
- Vikt640 g
- FormatInbunden
- SpråkEngelska
- Antal sidor126
- FörlagTaylor & Francis Ltd
- ISBN9781138464339