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A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work doneand helps them identify ways they can influence these social networks to improve performance and innovation.
In The Hidden Power of Social Networks, Cross and Parker, experts in social network analysisa technique that visually maps relationships between people in large, distributed groupsapply this powerful tool to management for the first time.
Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.
- Format: Pocket/Paperback
- ISBN: 9781591392705
- Språk: Engelska
- Antal sidor: 304
- Utgivningsdatum: 2004-05-01
- Förlag: Harvard Business School Press