Review of the hardback: 'This is one of the very best books on management consulting to appear in the last decade. It systematically applies four theoretical perspectives to one of today's fastest and least understood industries. The result is an unusually rich set of insights. The author is careful not to overstate the general relevance of these insights, but this book will be of considerable value to anyone interested in the broader field of professional services.' Royston Greenwood, Professor of Strategic Management, University of Alberta, Canada