'In seeking out a competitive advantage, today's business leaders often invest heavily in technological products that promise to manage, transform, and ideally improve organizational functions (e.g. staffing, training, and teamwork) and/or outcomes (e.g. satisfaction, turnover, and performance). This book offers what is needed to achieve these goals: not only an understanding of technology at work, but - critically - the psychology of employee behavior that is influenced by this technology. It features organizational researchers whose expert advice on technology and employee behavior is based on extensive scientific, and practical, knowledge and ethical sensibilities honed through experience. The authors also consider the important ways in which technology-driven research methods enhance their own organizational research and connection to other work-relevant research disciplines. It is an essential resource for anyone interested in understanding the future of work and the workplace.' Fred Oswald, William Marsh Rice University, Houston