Street Smart MBA

James J. Mangraviti, Jr., is Principal of SEAK, Inc., a professional education, training, consulting, and publishing company. In that capacity, he trains hundreds of expert witnesses each year through SEAK's scheduled programs for expert witnesses, invited presentations, and customized expert witness training programs presented to corporations, associations, and governmental agencies. A former litigator with experience in defense and plaintiff personal injury law and insurance law, Mr. Mangraviti is a prolific writer and has co-authored more than twenty books with Steve Babitsky, including Never Lose Again: Become a Top Negotiator by Asking the Right Questions.

• * Step 1: Build a Superb Brand * Step 2: Grow and Tap Your Network * Step 3: Develop Products Customers Love * Step 4: Sell Your Company's Products and Services in a Cost-Effective Manner * Step 5: Control Your Costs and Increase Your Productivity * Step 6: Take Charge * Recruit, Motivate, and Retain a Superior Workforce * Deal with Customer Complaints Head-On * Manage Yourself * Become a Better Negotiator