SMASH

Suvi Nenonen is Director and Associate Professor, and Kaj Storbacka Professor at the University of Auckland’s Graduate School of Management. Both have made a career out of working on the boundary between academic and applied research within marketing and strategic management. They have extensive experience as strategy consultants to major European companies and a long background from designing and delivering executive education and Executive MBA programs in Europe, Asia and Australasia. In addition to their academic writings, they have written several award-winning managerial books.

• Your Strategy Playbook has expired Frame your market Shape your market Learn shaping principles and plays Leadership for market shapers

Viewing markets as complex systems of exchange for the purpose of co-creating value, this book details three resulting shifts in strategic thinking: from firm focus to context focus, where the relevant context is the definition of the market; from competing and winning to value creation and cooperation; and from analysis, prediction, and planning to non-predictive strategizing and experimentation. It integrates these shifts into a strategic framework of market shaping strategies, which acknowledge that firm performance is explained by the markets where a firm operates and that markets are malleable and firms should try to shape them in their favor by value-creating coalitions. It explains the elements and layers of market systems, including the need to be aware of and optimize one’s business definition; the exchange process by which the focal firm defines its product or services, prices, and finds customers; the network that supports the exchange process and customers’ use practices; the representations used to symbolize the market; the rules of the game that guide interactions in the market; and the leadership qualities of a market shaper.