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For many service users and professionals in the field of social work, shame is an ongoing part of their daily experience. Providing an in-depth examination of the complex phenomena of shame and humiliation, this book sets out key contextual issues and theoretical approaches to comprehend shame and its relevance within social work. It provides a broad understanding of shame, its underlying social and political contexts and its effects on service users and professionals.The book uses innovative international scholarship and includes theoretical considerations, as well as empirical findings within the field of social work. It shows the importance of sensitive, reflective and relationship-oriented practice based on a better understanding of the complexity of shame.
Liz Frost is Associate Professor at the University of the West of England. Veronika Magyar-Haas is Professor in Educational Science at the University of Fribourg.Holger Schoneville is Senior Lecturer in social work at Dortmund University.Alessandro Sicora is Associate Professor and teaches social work at the University of Trento.
Part One: The Concept of Shame from Different PerspectivesMaking Sense of Shame Theory: A Possible Psychosocial Structure ~ Elisabeth FrostThe sociology of shame ~ Sighard NeckelShame as an Anthropological and Historical and Social Emotion ~ Veronika Magyar-HaasPart Two: Shame and Service UsersPoverty as an Attack on Subjectivity: The Case of Shame, A Social Work Perspective ~ Holger SchonevilleInteractions of Shame: Violence against Children and Residential Care ~ Marie Demant and Friederike LorenzEmotional Labour in Social Work Practice and the Production of Shame in Service Users’ ~ Carsten SchröderPart Three: Shame and Social WorkersShame Regulation as Organisational Control: Evoking, Containing, and Diverting Shame to Create Compliance ~ Matthew Gibson Claim, Blame, Shame: How Risk Undermines Authenticity in Social Work ~ Mark Hardy Shame, Mistakes and Reflective Practice in Social Work ~ Alessandro Sicora