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This book was written to help organizations and their members better manage stress. Through a simple framework, C-O-P-E, human resource managers are provided the tools with which to determine if they and their organization are in Control, are showing Outward signs of distress, have Personality predispositions which escalate or de-escalate stress levels, and are Energy-balanced. The book's tone is optimistic, and its theme is: If there is a stress problem, identify it, fix it, but never ignore it. Treatment interventions typically employed by stress experts for fixing stress problems are discussed. Case histories are discussed to give managers a clearer understanding of what can go wrong with coping efforts, and what individuals and organizations can do to turn a negative situation into a positive one.Professionals, such as human resource managers and industrial psychologists, and those teaching and researching in such fields as human resource development and training and organizational behavior, will be interested in this work.
BERNADETTE H. SCHELL is a Professor in the School of Administration at Laurentian University in Ontario. Dr. Schell is President of her own human resource management consulting firm, is an active stress-management and industrial consultant, has served as a consulting editor for Psychology and Marketing, and has published many journal articles in the human resource area.
Preface The Organizational Stress-Reduction Issue Understanding the Organizational Stress-Reduction Challenge Understanding Basic Stress-Process Terminology The Control Issue Assessing One's Own Ability to Maintain Control Assessing the Organization's Ability to Maintain Control The Outward Sign Issue Assessing One's Own Outward Signs of Distress Assessing the Organization's Outward Signs of Distress The Personality Predisposition Issue Understanding the Difference Between Self-Healing and Self-Destructive Personality Predispositions Assessing One's Own Personality Predispositions The Energy Expenditure and Energy Returns Issue Assessing One's Own Energy-Balance Effectiveness Understanding the Organization's Function in Promoting Energy Balance Bibliographical Essays Index