Scapegoating

How Organizations Assign Blame

Inbunden, Engelska, 2023

Av Maurizio Catino

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A large cruise ship sinks after hitting some outcropping rocks near the shore. Who is to blame? In the face of negative events - accidents, corporate scandals, crises and bankruptcies - there are two organizational strategies for managing blame. The first is to take full responsibility for the event and to implement adequate corrective measures. The second is to create one or more scapegoats by transferring blame to some of the people directly involved in the event. In this way, the organization can appear blameless and avoid costly remedial interventions. Reappraising the Costa Concordia shipwreck and other well-known cases, Catino analyzes the processes and mechanisms behind creating the 'organizational scapegoat.' In doing so, Catino highlights the limits of explanations centered on guilt and individual solutions to organizational problems, and underlines the need for a different civic epistemology.

Produktinformation

Utgivningsdatum2023-06-15
Mått158 x 235 x 20 mm
Vikt520 g
FormatInbunden
SpråkEngelska
Antal sidor258
FörlagCambridge University Press
ISBN9781009297189

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Maurizio Catino is Professor of Sociology of Organizations in the Department of Sociology and Social Research at the University of Milan – Bicocca, Italy, and Visiting Scholar in the Department of Sociology at New York University. He is the author of Organizational Myopia. Problems of Rationality and Foresight in Organizations (Cambridge University Press, 2014), and Mafia Organizations. The Visible Hand of Criminal Enterprise (Cambridge University Press, 2019). He has also published in numerous journals, including Social Networks, Organization Studies, European Journal of Sociology, Crime and Justice.

'Scapegoating is a deep dive into a neglected feature of organizational life: the attribution of responsibility for system failure to individual employees. Professor Catino addresses the causes of scapegoating and the mechanisms by which organizations scapegoat through skillful theory building and vivid case studies. This is a masterpiece of integrative social science with profound lessons not just for organizations scholars, but for organizational leaders as well.' Paul DiMaggio, Professor of Sociology, New York University