Pocket Guide to Business for Engineers and Surveyors

Inbunden, Engelska, 2009

Av H. Edmund Bergeron, H. Edmund (University of New Hampshire) Bergeron, H Edmund Bergeron

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Pulling from his 30+ years of experience running his own engineering and surveying services firm, Ed Bergeron gathers, in concise, practical, and often amusing writing, all the information an engineer or surveyor needs to know to grow their career, expand their business, manage staff and projects, understand the financial and legal aspects of their work, and conduct themselves in a professional and ethical manner when dealing with clients and colleagues. Both the fields of surveying and engineering are making strides towards advancing their stature by increasingly requiring licensure, expanding continuing education offerings, and adding elements of professional practice into all levels of education. This book presents the skills that differentiate the technician from the professional, and will serve as a tool for the advancement of the profession.

Produktinformation

Utgivningsdatum2009-12-11
Mått160 x 239 x 23 mm
Vikt522 g
FormatInbunden
SpråkEngelska
Antal sidor288
FörlagJohn Wiley & Sons Inc
ISBN9780471758495

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H. EDMUND BERGERON, PE, LLS, MBA, is the president of HEB, a civil, environmental, structural engineering, and land surveying services firm, and an adjunct faculty member at the University of New Hampshire. In addition, he is a member of the National Council of Examiners for Engineering and Surveying, former associate editor of the ASCE Journal of Management in Engineering, and a former member of the New Hampshire Joint Board of Licensure and Certification.

Preface ix1 Professionalism & Business 1What Is a Professional Surveyor or Engineer? 2The Dual Career Path 7Being an Entrepreneur versus Climbing the Corporate Ladder 9Types of Business Organizations and Their Structure 112 Managing Yourself 17A Personal Quiz 18Paradigms 19Principles 22Maslow’s Hierarchy of Needs 23Theory X & Y 25Time Management 27Interruptions 32Procrastination 34So What Is Personal Productivity Anyway? 36So What’s the Big Deal about Increasing Productivity? 383 Communications 41Different Types of Communications 42The Communications Model & Managerial Effectiveness 43Listening 45Speaking 48Written Communication 60Roadblocks to Effective Communication 70Avoiding Roadblocks to Effective Communications 714 Leaders, Managers, & Motivation 73Motivation 75Leadership 81Summary 945 Project Management 95An Introduction to Project Management as a System 96Pitfalls of No Project Management 101How Did I Get to Be a PM Anyway? 103Why Is PM Necessary? 104The Project Life Cycle 106Planning, Organizing, & Implementing Your Projects 1096 Ethics & Professionals 135Introduction 135An Ethical Dilemma 136Examples of Unethical Behavior 138Professional versus Nonprofessional Ethics 140Values & Morals 142Ethical Obligations to Others 145Codes of Ethics 148Enforceability of Codes of Ethics 151The Role of Mentoring 1527 Basics of Financial Accounting & Analysis for Managers 155Introduction 155Accounting Basics 158Income & Income Statements 164The Balance Sheet—A Snapshot in Time 169Capital Sources 175Budgets 1778 Legal Issues 191Introduction 191Definitions 192The Legal System 194Basics of Tort Law 203Professional Liability 2059 Marketing Professional Services 211Introduction 211How Do Surveyors and Engineers Get Work? 212The Selection Process—Different Strokes for Different Folks 213What’s the Difference between Marketing, Advertising, and Sales? 216The Market Planning Process 219Prospecting 229Maintenance Marketing & Cross-Selling 232Interviews & Presentations 232Scope of Work 238Negotiating the Agreement 24110 Ownership Transition 245Introduction 245The Leadership Development Plan 246Planning for Ownership Transition—Exploring the Options 248Bibliography 269Index 271