People Advantage

NEVILLE BAIN is Chairman of The Post Office, Hogg Robinson and the SHL Group. Previously he has held positions including Group Chief Executive for Coats Viyella and Deputy Group Chief Executive for Cadbury Schweppes. Previous publications include Successful Management (Macmillan, 1995), and Winning Ways Through Corporate Governance (Macmillan, 1996)BILL MABEY is a chartered occupational psychologist. He is a Director of the SHL Group having previously held the position of Managing Director of SHL in the UK. SHL operates in 40 countries worldwide (see www.shlgroup.com for details). He has also held positions as a professional market researcher in the UK with the British Market Research Bureau and in Asia Pacific as a Director with the Survey Research Group

• PART ONE: AN OVERVIEW Setting the Scene Competencies and Attributes Selecting the Right People Developing People in the Right Way Optimum Use of the People Resource An International Perspective PART TWO: SPECIFIC ISSUES The Testing of Abilities and Personality Motivation Leadership Further Applications - Creativity, Entrepreneurship, Stress and Communication Further Applications - Strategic Thinking and Knowledge Improving the Performance of the Board Looking into the Future Lessons Learned APPENDIX References Index

'The People Advantage offers a rare blend of eminently practical advice for managers, measures and methods to document the economic value of managing a firm's human assets more effectively, and the fundamental ideas that underlay the recommendations. As such, the book is comprehensive, usable and based on sound research and analysis.' - Jeffrey Pfeffer, Professor of Organizational Behaviour, Stanford University Graduate School of Business, USA 'The People Advantage gives excellent practical guidance.' - Sir Dominic Cadbury, Chairman, Cadbury Schweppes 'This book is very important. A must for everyone interested in the performance of people in business; students of management, human resource specialists and business leaders.' - Tim Melville-Ross, Director General, Institute of Directors '...an excellent work - for both students of the subject and practitioners.' - Professor Tom Cannon, MCI 'The authors have succeeded in the difficult task of producing a book which is useful to practitioners and at the same time technically accurate. One of the most important features of the book is how the authors deal with high-level strategic issues and place the practical tasks needed for good selection and assessment in overall context.' - Professor Ivan Robertson, Manchester School of Management, UMIST 'Neville Bain and Brian Mabey are a 'dream team' - a duo that brings both top-level experience of running large organisations and the benefits of meticulous research and survey methodology in occupational psychology and marketing.' - Human Resources 'This book takes a refreshing look at the issues of fitting people to jobs, and I found myself putting aside my novel to read it ...very readable, well structured and comprehensive...a must for those new to issues of selection and performance, particularly line managers. HR professionals and change management specialists would find it an enjoyable read. It would also be a valuable addition to a student's reading list.' - Ambassador Magazine