"This book is a remarkable achievement...it is an exceptional piece of longitudinal ethnographic research....another strength of the book lies in its rounded organizational and writing style, with an excellent balance between narrative description and theory....All in all, this is a superb piece of work: an exemplar of careful and sensitive ethnographic work that makes a significant contribution to organization studies."—ASQ"This superb book is essential reading for anyone interested in the formation and maintenance of organizational identity and in the attempt to create and manage change."—Stuart AlbertCarlson School of Management, University of Minnesota"What a rare and wonderful account of a group creating organizational innovation! Using her triangular method of analysis, Jean Bartunek provides a vivid understanding of the life of this group over time. So many are searching for better paths to organizational change. This book offers a valuable base on which to build."—Jean Baker MillerClinical Professor of Psychiatry, Boston University Medical School and Wellesley"The work is excellently researched, well documented and theoretically focused on important topics to the field."—Sharon KruseUniversity of Akron