Modeling Intention in Email

• Introduction.- Email “Speech Acts”.- Email Information Leaks.- Recommending Email Recipients.-  User Study.- Conclusions.-Email Act Labeling Guidelines.- User Study Supporting Material.

From the reviews: "The targeted audience consists mainly of computer scientists, either researchers in machine learning or professionals who use email services in their work. The book would also be useful in education, especially to generate assignments for advanced students. Readers should have a machine learning background, but in general this monograph is easily readable. It provides a brief but comprehensive introduction to the peculiarities of email problems and the appropriate methods for addressing them. The updated bibliography and related work sections are useful for further study." (Lefteris Angelis, ACM Computing Reviews, June, 2012)