Marketing Tourism Products

Concepts, Issues, Cases

Häftad, Engelska, 1996

Av A.V. Seaton, M.M. Bennett, A.V. (University of Strathclyde) Seaton, M.M. (University of Surrey) Bennett, A. V. Seaton, Seaton/Bennett

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This book explains the role of marketing within tourism management and the related areas of leisure and hospitality management. Written specifically for students and future managers in these industries, it presents material in a clear and concise way which stresses how the tourism product, in its many forms, differs from other kinds of product and service. A variety of case studies draw together and illustrate the material covered in the main text.

Produktinformation

Utgivningsdatum1996-08-15
Mått187 x 25 x 248 mm
Vikt1 090 g
FormatHäftad
SpråkEngelska
Antal sidor564
FörlagCengage Learning
ISBN9781861523020

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PART 1: CONCEPTS.1. The marketing concept in tourism.2. The analysis of tourism demand: market segmentation.3. The analysis of tourism demand: tourism behavior.4. Marketing research in tourism.5. The marketing mix: the tourism product.6. The marketing mix: tourism pricing.7. The marketing mix: tourism distribution.8. The marketing mix: tourism promotion.9. Putting it all together: tourism marketing past and present.PART 2: ISSUES.10. Tourism marketing in Eastern Europe.11. The EU leisure tourist market.12. The UK short holiday market.13. Business travel marketing.14. Destination marketing.15. Airline marketing.16. Marketing the small tourism business.17. Information technology and databases for Service, quality and tourism.PART 3: CASES.18. Airline marketing: Northwest Airlines.19. Hotel marketing: marketing plan in the Canadian hotel industry.20. Travel agency marketing: Thomas Cook, UK.21. Tour operator marketing: Direct Holidays, UK.22. Destination marketing: Florida - the uses of research.Index.

PART 1: CONCEPTS 1 The marketing concept in tourism 2 The analysis of tourism demand: market segmentation 3 The analysis of tourism demand: tourism behavior 4 Marketing research in tourism 5 The marketing mix: the tourism product 6 The marketing mix: tourism pricing 7 The marketing mix: tourism distribution 8 The marketing mix: tourism promotion 9 Putting it all together: tourism marketing past and present PART 2: ISSUES 10 Tourism marketing in Eastern Europe 11 The EU leisure tourist market 12 The UK short holiday market 13 Business travel marketing l4 Destination marketing 15 Airline marketing 16 Marketing the small tourism business 17 Information technology and databases for tourism 18 Service, quality and tourism PART 3: CASES 19 Airline marketing: Northwest Airlines 20 Hotel marketing: marketing planning in the Canadian hotel industry 21 Travel agency marketing: Thomas Cook, UK 22 Tour operator marketing: Direct Holidays, UK 23 Destination marketing: Florida - the uses of research Index