Managing the Insider Threat

Managing the Insider Threat: No Dark Corners and the Rising Tide Menace, Second Edition follows up on the success of and insight provided by the first edition, reframing the insider threat by distinguishing between sudden impact and slow onset (aka rising tide) insider attacks. This edition is fully updated with coverage from the previous edition having undergone extensive review and revision, including updating citations and publications that have been published in the last decade. Three new chapters drill down into the advanced exploration of rising tide threats, examining the nuanced complexities and presenting new tools such as the loyalty ledger (Chapter 10) and intensity scale (Chapter 11). New explorations of ambiguous situations and options for thwarting hostile insiders touch on examples that call for tolerance, friction, or radical turnaround (Chapter 11). Additionally, a more oblique discussion (Chapter 12) explores alternatives for bolstering organizational resilience in circumstances where internal threats show signs of gaining ascendancy over external ones, hence a need for defenders to promote clearer thinking as a means of enhancing resilience against hostile insiders. Coverage goes on to identify counters to such pitfalls, called lifelines, providing examples of questions rephrased to encourage clear thinking and reasoned debate without inviting emotional speech that derails both. The goal is to redirect hostile insiders, thereby offering alternatives to bolstering organizational resilience particularly in circumstances where internal threats show signs of gaining ascendancy over external ones, hence a need for defenders to promote clearer thinking as a means of enhancing resilience against hostile insiders. Defenders of institutions and observers of human rascality will find, in Managing the Insider Threat, Second Edition, new tools and applications for the No Dark Corners approach to countering a vexing predicament that seems to be increasing in frequency, scope, and menace.