Managing People at Work

Influence strategies which managers use cannot be universal; instead, to be effective, managers must learn about the culture - or climate - of the organization. This is the conclusion of this volume, which systematically integrates two recalcitrant problems in human work behaviour - leadership and power. Ansari conceptualizes leadership as a `reciprocal influence process' and power as a `potential influence', the link between the two being `influence'. He discusses findings from his survey of over four hundred executives in which he considered: bases of power, leadership style, leader behaviour, perceived organizational climate and organizational characteristics.