Making Technology Investments Profitable

ROI Road Map from Business Case to Value Realization

Inbunden, Engelska, 2011

479 kr

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A guide to getting the crucial business case right?every time Showing professionals how to calculate the value of typical budgeting and funding requests quickly and easily, Making Technology Investments Profitable, Second Edition applies the "Value Realization" process, using proven strategies that maximize the business payoff from IT projects. Filled with case studies, this innovative book enables managers to confidently quantify, in a matter of minutes, the true business value of funding a desired project. New edition explains how to proactively manage the conversion of a business case's value promise to its value realizationIncludes dozens of new case studies on realizing maximum value from IT enabled investments from various industries and around the worldNew checklists and tablesA dedicated Web site containing additional material, case studies, chat rooms, and blogs on the value-realization processThe Second Edition provides senior executives, project managers, and technical staff with new insights on how to get the crucial business case right, while also explaining how to proactively manage the conversion of the business case's value promise into the value reality of a completed project.

Produktinformation

Utgivningsdatum2011-05-10
Mått160 x 236 x 28 mm
Vikt517 g
FormatInbunden
SpråkEngelska
Antal sidor320
Upplaga2
FörlagJohn Wiley & Sons Inc
ISBN9780470194003

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JACK M. KEEN is the Value Analytics Leader with Infosys Consulting, the consulting arm of Infosys Technologies, Ltd., a leading global player in consulting and IT services. Mr. Keen has over twenty-five years of management consulting experience, including the past eighteen years as a value realization advisor to major global firms. Having completed hundreds of value realization engagements for clients based in over twenty countries on four continents, he is recognized worldwide as a thought leader in creating and delivering high-impact value realization approaches for major transformation programs. He is a charter member of Infosys's global thought leadership team responsible for developing enhanced value realization approaches. A prolific author and accomplished speaker, he can be reached at JackMKeen@gmail.com.

Preface to the Second Edition xvAcknowledgments xviiIntroduction xixPart One Understanding Value Leaks: Major Threats to Program Success 1Chapter 1 Why Value Leaks Torpedo Program Success 5Chapter 2 Being “On-Value”: The Essential Third Pillar of Investment Success 15Part Two Flushing Out Value Leaks: A Guided Journey 19Chapter 3 Avoiding Half-Right “Fixes” 21Chapter 4 Introducing the Value Practices Audit 25Chapter 5 Evaluating Value Practice Areas 33Chapter 6 Shifting the Mind-Sets of Management: The Key Fix for Value Leaks 63Part Three Plugging Value Leaks: Success Begins Here 85Chapter 7 Finding the Best Quick Wins 87Part Four Getting The Business Case Right 95Chapter 8 How to Recognize a Trustworthy Business Case 97Chapter 9 The Importance of Good Processes for Value Realization 105Chapter 10 Defining: Steps 1, 2, and 3 to Building Better Business Cases 113Chapter 11 Assessing: Steps 4, 5, and 6 to Building Better Business Cases 131Chapter 12 Delivering: Step 7 to Building Better Business Cases 153Chapter 13 Finding Hidden Value That Others Miss 161Chapter 14 Handling Intangibles: The Emotional Enigma of Value Realization 173Chapter 15 Using ROI Storytelling to Drive Home the Message 191Chapter 16 Selecting: Prioritizing Programs with Confidence and Ease 197Chapter 17 Tracking: Making Sure Benefits Get Realized 219Appendix Sample Business Case 227Glossary 267Bibliography 275About the Author 279Index 281