Local Welfare and the Organization of Social Services

Pietro Previtali is Full Professor of Business Organization at the University of Pavia (Italy). He received his PhD in Management and Business Administration at Bocconi University (Italy). He is President of the Public Administration Organization and Governance Research Center. His teaching and research focuses on managerial issues surrounding the introduction of information technologies in public agencies, health care organizations, and private companies.Eugenio Salvati is PostDoc researcher at the Department of Economics and Management at the University of Pavia. He received is Phd in Political Science at the University of Pavia. His research interests focus on political institutions, the process of European integration, local government and governance, the organization of local welfare. He has published several articles in national and international peer reviewed journals.

• Chapter 1: Introduction.- Chapter 2: The structuration of the Italian welfare system: from fragmentation to innovation.- Chapter 3: A (possible) answer to fragmentation in social assistance policy. The Local Area Plan.- Chapter 4: Redesigning territorialisation to improve planning and management capabilities in social assistance. Change or business as usual.- Chapter 5: The difficult path towards change.- Chapter 6: The road towards the new planning phase (2021-2023). Challenges and opportunities.