Lessons for Nonprofit and Start-Up Leaders

Tales from a Reluctant CEO

Inbunden, Engelska, 2017

Av Maxine Harris, Michael B. O'Leary, Ph.D. Harris, Maxine, Ph.D O'Leary, Michael B.

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Lessons for Non-Profit and Start-Up Leaders: Tales from a Reluctant CEO uses the experiences of a real company, Community Connections, to bring to life the practical dilemmas that an organization founded on a mission and guided by a set of ideals must confront and solve if it is to thrive. With no business or financial background, Maxine Harris and her partner Helen Bergman grew a tiny startup into a $35 million business. Through trial and error, they learned how to manage finances, hire staff, overcome barriers, and adapt to changing business models. In Lessons for Non-Profit and Start-Up Leaders, Harris shares her insights, struggles, and mistakes with the goal of helping others who may be starting and running non-profit organizations. She spells out the ways in which creativity, tenacity, and the power of relationships helped her and her partner overcome barriers that often cause start-ups to flounder in their first years of operation. In a humorous and novel twist, the book engages the reader with a series of original fables, each tailored to introduce a business dilemma in the language of “make-believe.” Michael O’Leary provides commentary that places the stories and case studies from Community Connections into a broader context, making the lessons accessible to anyone working in the non-profit or startup sector.

Produktinformation

Utgivningsdatum2017-09-15
Mått159 x 236 x 21 mm
Vikt435 g
FormatInbunden
SpråkEngelska
Antal sidor196
FörlagBloomsbury Publishing Plc
ISBN9781442276536

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Maxine Harris, PhD, is the co-founder and current CEO of Community Connections, a large behavioral healthcare organization located in the nations’ capital. She has been operating (in conjunction with her now deceased partner Helen Bergman) Community Connections for over 30 years. Harris is a national expert in clinical practices for treating persons with serious mental illness, substance addiction, homelessness, trauma, domestic violence and early traumatic loss. She has authored or edited nine books and ten training manuals on these topics and has been keynote speaker at several national conferences. She has also served as an expert witness on cases involving the impact of traumatic loss on surviving children. Her most successful book, The Loss that is Forever: The Lifelong Impact of the Early Death of a Mother or Father, which is still in print after almost 20 years. Harris is the recipient of the first HOPE award, granted by the federal Center for Mental Health Services for her “pioneering work and innovation in the field of trauma-informed care.” She has also served as the principal investigator on federal grants studying homelessness, trauma, addiction, HIV infection and residential services. Michael O’Leary, PhD, is professor of Leadership, Management, and Innovation at Georgetown University, and is a former policy analyst and management consultant. He has taught a wide variety of executive programs for organizations in the U.S., Europe, Asia, the Middle East, and South America (including the World Bank Group, OPIC, and IDB). He is also co-designer of the Presidential Leadership Scholars Program, which was founded by the Bush and Clinton Foundations. His research deals with high-performing virtual teams, multitasking, multi-teaming, and teams facing resource constraints. In 2015, his study about dispersed and face-to-face colleagues won Research Paper of the Year Award from Europe’s largest association of IT executives.

Table of ContentsIntroductionEvery Organization Has a Culture of Its Own: The Beginnings of Community ConnectionsHow to Make an Idea Come Alive: Inspiration, Thinking It Through, and Making It HappenPower, Authority, and Responsibility: Who’s in Charge Around Here?Hiring: People to Help with the Work Barriers to Solving Problems: There Must Be a Way Around ThisEngaging the Outside World: Is Anyone Out There?The Importance of Self- and Organizational Awareness: Taking a Hard LookPreparing for the Future: What’s Next?Conclusion

Harris, cofounder of D.C.-based nonprofit Community Connections, and O’Leary, a professor of leadership at Georgetown University’s McDonough School of Business, team up to examine the challenges of establishing a new organization in this informative and thorough exploration. The authors take an unusual approach to their topic by starting each chapter with a fairy tale 'from our collective imagination' that colorfully illustrates a specific business hurdle, such as learning how to hire the right people, overcoming obstacles, or winning over stakeholders. These stories receive titles such as 'A Fable to Reach the Sky,' 'The Magic Ring,' and 'Crossing the Woods.' Each fairy tale is followed by a case study that shows how Community Connections dealt with the issue at hand. By using Community Connections as the sole source for their case studies, the authors impart to readers a solid understanding of how one organization met its challenges. While many business books provide examples from multiple companies in the name of breadth, seldom do readers have the opportunity to explore a sole organization in such depth.