Integrated Business Processes with ERP Systems

Simha R. Magal, Ph.D., is professor of management (MIS) and director, ERP initiative, in the Seidman College of Business at Grand Valley State University. He received his doctorate from the University of Georgia. His primary research interests include e-business and enterprise systems. Dr. Magal’s articles have appeared in such publications as MIS Quarterly, Journal of MIS, and Information and Management, among others, and he has served on the editorial boards of several journals. Dr. Magal has taught courses related to business processes and enterprise systems that utilize SAP for more than a decade. He is an SAP-certified associate consultant and a TERP10 academy instructor. Jeffrey Word, Ph.D., is vice president of product strategy at SAP AG. He is responsible for defining SAP's future product strategy and for fostering product innovation within SAP. Dr. Word has worked for several Global 1000 companies in the high-tech industry for nearly 20 years, specializing in business consulting and IT strategy. At SAP, he has driven the evolution of the company’s enterprise technology strategy, with a special focus on corporate process improvement initiatives and services-based IT architecture design. Dr. Word earned his Ph.D. in information systems at Manchester Business School in England.

• 1 Introduction to Business Processes 1The Functional Organizational Structure 2Business Processes 4Global Bike Incorporated (GBI) 15How to use This Book 162 Introduction to Enterprise Systems 23Enterprise Systems 23Data in an Enterprise System 29Reporting 373 Introduction to Accounting 49Organizational Data 51Master Data 52Key Concepts 58Processes 61Reporting 724 The Procurement Process 83Organizational Data 84Master Data 89Key Concepts 95Process 102Reporting 1195 The Fulfillment Process 127Organizational Data 128Master Data 139Process 145Credit Management Process 167Reporting 1706 The Production Process 179Master Data 182Process 196Reporting 2157 Inventory and Warehouse Management Processes 221Inventory Management 222Organizational Data in Warehouse Management 234Master Data in Warehouse Management 239Processes in Warehouse Management 242Reporting 2578 The Material Planning Process 269Master Data 271Process 285Reporting 3049 Process Integration 315Procurement, Fulfi llment, and IWM Processes 318Procurement, Fulfi llment, Production, and IWM Processes 332Index 349