Human Resource Management

The Public Service Perspective

Inbunden, Engelska, 2001

Av W. David Patton, Stephanie L. Witt, Nicholas Lovrich, Patricia J. Fredericksen

1 189 kr

Slutsåld

This upper-level text examines the techniques and practices used by managers, and provides an overview of basic concepts. Each chapter follows a four-part approach for examining a major facet of public personnel administration: presentation of literature, discussion of concepts, description of personnel practices, and experiential exercises.

Produktinformation

Utgivningsdatum2001-07-18
Mått216 x 276 x 16 mm
Vikt889 g
FormatInbunden
SpråkEngelska
FörlagCengage Learning, Inc
ISBN9780395918142

Tillhör följande kategorier

Projektledning inom Ekonomi och ledarskap

1. New Roles, Directions, and Issues in Public Human Resource Management Introduction to Reading Reading: Changing Roles for Human Resources Professionals, Sally Kraus Marshall and Marylou Whelan Trends in Human Resource Management Public and Nonprofit Sector Differences Values in Public HRM The Role of Human Resource Management in Organizations Organizational Location of the Human Resources Function 2. The Changing Work Environment Introduction to Reading Reading: Beyond Civil Service: The Changing Face of Public Personnel Management, Donald E. Klingner and Dahlia Bradshaw Lynn Reading: Workforce Reductions--Downsizing Strategies Used in Selected Organizations: Report to Congressional Committees, the U.S. General Accounting Office Reading: Workforce 2000 Executive Summary, William B. Johnston and Arnold C. Packer Reinvention, Alternative Service Delivery, and the HRM Function Downsizing Changing Demographics The Impact of Technology 3. Development of Civil Service Systems in the United States Introduction to Reading Reading: Americanizing a Foreign Invention: The Pendleton Act of 1883, Paul P. Van Riper The Context of Public Personnel in the United States The U.S. Political System and Human Resource Management The Evolution of the Federal Civil Service System 4. Rights, Restrictions, and Laws of the Public Workplace Introduction to Reading Reading: What Every Public Personnel Manager Should Know About the Constitution, David H. Rosenbloom Constitutional Rights in Public Employment Equal Opportunity, Affirmative Action, and Diversity in the Public Workplace Ethical Considerations and Gay Rights 5. Labor-Management Relations in the Public Sector Is There Still a Need for Labor Unions? The Rise and Fall of Union Membership Why Employees Join Unions A Short History of Labor Relations The Legal Environment of Unions Public Sector Labor Relations Collective Bargaining Bargaining Style Introduction to Reading Reading: Working Together for Public Service: Executive Summary from the U.S. Department of Labor 6. Strategic Planning for Human Resources Introduction to Reading Reading: Strategic Human Resource Management, James L. Perry Introduction to Planning Strategic Planning Script Strategic Human Resource Management 7. Job Design, Analysis, and Classification Introduction to Reading Reading: Sources of Measurement Error and Gender Bias in Job Evaluation, Jonathan Tompkins Analysis and Classification in Context Analysis and Classification in Human Resource Management Job Analysis Position Description Job Evaluation Job Classification Implications of Job Analysis, Evaluation, and Classification Job Design 8. Recruitment and Selection Introduction to Reading Reading: Hiring in the Public Sector: "Expediency Management" or Structural Reform? Carolyn Ban Overview of Recruitment and Selection Recruitment Selection Process Completing the Process 9. Salary and Wage Management Introduction to Reading Reading: Are Public Employers Ready for a "New Pay" Program? Howard Risher Types of Pay Systems The Importance of Compensation Salaries in the Public Policy Process Traditional Systems of Compensation Broadbanding: Simplifying Pay Schedules Merit Pay: Linking Pay to Performance Skill-Based and Competency-Based Pay: Linking Pay to Knowledge Gainsharing and Team-Based Performance Pay Programs 10. Benefits Introduction to Reading Reading: An Overview of Benefits for the Public Sector: Not on the Fringes Anymore, Dennis M. Daley Overview Key Differences Between Public and Private Benefits Major Benefits Programs Work-Life Programs as a Management Tool Challenges to the Administration of Benefits 11. Performance Management Performance Appraisal Techniques Reflections on Performance and Productivity Introduction to Reading Reading: Using Performance Measurement in Human Resource Management: A Survey of U.S. Counties, Evan Berman, Jonathan West, and XiaoHu Wang Performance Management Systems Doing It Right: Effective Performance Appraisal Technology and Performance Management 12. Human Resource Training and Development Introduction to Reading Reading: Executive Summary of Leadership for Change, Ben L. Erdreich and Antonio C. Amador The Need for Human Resource Development Public and Nonprofit Budgets and HRD Human Resource Development Strategies Employee Training Training Phases HRD Practices in Government Examples of Training Topics 13. Discipline and Termination of Public Employees Introduction to Reading Reading: Discipline and Deselection in the TQM Environment, Edward Seidler Performance Management or Discipline? Rights and Responsibilities and Due Process Emerging Concerns and Considerations 14. Developing a Policy and Procedure Manual Introduction to Reading Reading: The Risk Management Dilemma, Richard J. Zeckhauser and W. Kip Viscusi Why Do We Need Rules? Policies: A Means to Control or Facilitate? New Policies for an Evolving Workplace Practical Approaches to Policy Development Ethical Considerations in Policy Development and Application 15. New Roles and Competencies for Human Resource Management Introduction to Reading Reading: What Human Resource Practitioners Need to Know for the Twenty-First Century, W. Warner Burke New Roles and Competencies Emerging Roles Executive Core Qualifications Using the Competency Model Case Appendix 1. City of Franklin versus AFME 2. Conflicting Perceptions: "I'm Afraid to Work with Him" 3. Downsizing at the Ada County Highway District 4. A Family and Medical Leave Act Puzzler 5. Flextime 6. Governor Pat Ronage's Hiring Freeze 7. Helping Hands 8. Liberty Police Department 9. Negotiator's Dilemma 10. A Quandary over Accepting the Job 11. Radicals in the Rank-and-File 12. Salary Compression at State University 13. The Scheduling Software Case 14. Three Strikes and You're Out!