How Consultants Shape Nonprofits

Leah Margareta Gazzo Reisman (PhD, Princeton) is a sociologist and nonprofit leader. Her research has been supported by the NSF and the Mellon Foundation, and has appeared in the Stanford Social Innovation Review and the Chronicle of Philanthropy. She is a Program Officer at The Barra Foundation in Philadelphia, and a Research Fellow at the John Brademas Center at NYU.

• List of FiguresAcknowledgmentsPART I: Mapping the Field of Consulting to NonprofitsINTRODUCTION: The Work of Nonprofit Consultants1. Oracles, Facilitators, and Point People:Demystifying Consultants to NonprofitsPART II: Consultants' Drive to Customize2. No Cookie-Cutter Solutions:Consultants' Drive to Customize for Clients3. Data as Conversation-Starters:Consultants Defer to Client Knowledge4. How to Be a "Nonprofit Person" in Consulting: The Perils of Caring Too MuchPART III: The Unintended Consequences of Consulting5. Best Practices as Common Practices: Consultants Unintentionally Reproduce the Status Quo6. How Consultants Prioritize the Powerful: Funder and Stakeholder Influence7. A Soft Hand and Firm Advice: Perpetuating Hierarchies of IdeasCONCLUSION: Staying the Course or Changing the SystemAppendix: Reflection Guide for PractitionersNotesReferencesThe Author

"Rigorously researched and beautifully written, How Consultants Shape Nonprofits illuminates the ubiquitous but largely under-the-radar practice of nonprofit consulting, revealing the integral role it plays in both promoting innovation and reinforcing field norms. The book's vivid narratives of nonprofit consulting will elicit nods of recognition from both consultants and their clients."—Lawrence McGill, Founder and Principal, Ambit 360 Consulting "What makes Leah Reisman's advice invaluable is that it is based directly on her discerning observations of actual consultant organizations. Reisman puts actionable social science research to work, revealing the extent to which too many current nonprofit consultants inadvertently reinforce traditional behaviors instead of facilitating innovation."—Stanley N. Katz, Lecturer with rank of Professor of Public and International Affairs, Princeton University "In her compelling account of consulting organizations at work with nonprofit institutions, Reisman raises all the right questions. Essential reading for nonprofits in every field, for consultants who advise them, and for any readers interested in strengthening the business arrangements we make and live by."—Alberta Arthurs, Consultant "Leah Reisman provides a deep and critical dive into the nonprofit consulting industry, where money is exchanged for expert advice. This book brilliantly illuminates how management decisions are shaped not just by nonprofit leaders, but by consultants who move behind the scenes to shape the sector for better and for worse."—Peter Frumkin, Gradel Institute of Charity, New College, University of Oxford "As the ranks of nonprofit consultants grow, How Consultants Shape Nonprofits is a timely examination of the field. We need to consider the power and influence of consultants and how nonprofits, consultants, and funders navigate those dynamics. If you're interested in a more just, responsive, and thoughtful approach to nonprofit consulting practice, this book will help you along that path."—Keith Timko, Executive Director, Support Center "As the first examination of consulting for the nonprofit sector, this book is highly recommended for nonprofit and consulting practitioners and instructors, and schools with upper-division or graduate programs focused on the nonprofit sector. Highly recommended."—M. F. Jones, CHOICE