Samhälle & debatt
Pocket
Hospitality Supervision and Leadership Level 3
Patricia Paskins • Gary Farrelly • Ketharanathan Vasanthan • Professor David Foskett • Lindsay Steele
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Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
- Format: Pocket/Paperback
- ISBN: 9781471847523
- Språk: Engelska
- Antal sidor: 312
- Utgivningsdatum: 2015-05-29
- Förlag: Hodder Education