Health and Safety Trainer’s Guidebook

Simon W. Pain is a retired multi-award-winning independent Safety, Health & Environmental Management consultant based in Scotland. He has a wealth of health, safety and environmental management experience in various manufacturing industries gained over the last 50 years.A Chartered Mechanical engineer, with over 32 years of experience in senior management positions with British Steel, ICI and DuPont's engineering, manufacturing, research and corporate functions. He has been advising company executives at the board level on Safety, Health & Management issues for the last 25 years. He spent many years as Divisional Safety, Health & Environmental Manager for ICI and Dupont, the latter being widely regarded as the world benchmark company for health & safety standards. During the last 20 years he has developed novel techniques in Health & Safety training & communication which have have been commended by the Institute of Occupational Safety & Health in November 2004.As a consultant, Simon Pain specialized in raising awareness and motivating senior managers to achieve a paradigm shift in health & safety awareness. He did this by using the high impact approach and making the subject interesting and fun.He is an expert in auditing, especially at the management level and personally designed and developed the ICI audit protocol system to ensure that auditing standards were consistent. As a DNV trained auditor he has led audits not only in the UK, but also in the USA, India, Japan, Malaysia, Belgium, Germany, Spain and the Netherlands. He has extensive experience of lecturing and training in all aspects of health, safety and environmental management.He is a Fellow of both the UK’s Institution of Mechanical Engineers and the Energy Institute and a Chartered member of the Institute of Occupational Safety & Health. He was also a member of the UK Government’s Energy Best Practice Committee and a Board Member for the Solway River Purification Board until the formation of the new Scottish Environment Protection Agency.Simon graduated in Mechanical Engineering from the University of Birmingham and earned his postgraduate qualifications in Health & Safety from the University of Loughborough. He is the author of 2 international books on Safety, Health & Environmental auditing, published by CRC Press / Taylor & Francis and has received 7 industry awards over the last 5 years, including International Consultancy of the Year in 2017 and 2021.

• PART I1 INTRODUCTION 2 THE IMPORTANCE OF MEMORY TO LEARNING – How adults learn2.1. Short-term & Long-term memory 2.2. Repeat, Recap & Review 2.3. Other Memory techniques – Mnemonics and Acronyms.2.4. Get in the Cue2.5. Memory Techniques3 COMMUNICATION – Getting the message across3.1 Verbal Communication3.2 Active listening3.3 Visual Communication3.4 Written Communication4 THE AUDIENCE – Who will be there?4.1. Types of trainees 4.2. Large audiences4.3. Training Room Layouts & Numbers of trainees 4.3.1. Board Room Layout4.3.2. U- Shape or Horseshoe layout4.3.3. V-Shape layout4.3.4. Cafe Style layout4.3.5. Theatre Style layout4.4. Where should training be done? 5 TRAINING NEEDS – Who needs to know what?5.1. Identifying Training Needs 5.2. Knowledge Checks5.3. Training levels5.4. Records6. DESIGNING THE TRAINING – What do they need to know?6.1. Session Specifications6.2. Sacrificial Content7 TRAINING STYLES & TECHNIQUES - Making the training interesting7.1. What type of training is appropriate?7.2. Videos as a training aid 7.2.1. Commercial videos7.2.2. Bespoke videos7.3. Models7.4. Posters and chart boards7.5. Sticky note displays7.6. Real life experience7.7. Simulations7.8. Role Plays7.9. Photographs7.9.1. Photographs in Work Instructions & Training manuals7.9.2. Photographs as Posters7.9.3. Photographs in safety training presentations7.9.4. Photographs used in training exercises7.9.5. Photo hazard spotting exercises7.9.6. Photographic hazards spotting (Camera Hunt)7.10. Jigsaws7.11. Using Flip Charts7.12. Drawings, & wallcharts 7.13. Props and Gizmos7.14. Exhibits & displays as an aid to training7.15. Webinars8 PREPARING COMPUTER DISPLAYED VISUAL IMAGES – What you see is what you get!8.1. PowerPoint presentations 8.2. Too many slides8.3. Important Tip8.4. Animation8.5. Media transfers9 HANDOUTS & SUPPORTING MATERIALS – Providing supporting material9.1. Remove text that you will use for interactive questions9.2. Remove all the background graphics9.3. Making changes9.4. Handouts for international audiences9.5. Professionally printed handouts9.6. Using handouts during a presentation9.7. Bookmark handouts9.8. Ponder Sheets10 THE ART OF PRESENTATION DELIVERY – Getting your message across.10.1. Giving a performance 10.2. The Difference between Data & Information10.3. Address trainees by name 10.4. Dress Code10.5. Mannerisms10.6. Enthusiasm10.7. Engagement10.8. Setting the Scene10.9. Promoting discussion10.10. Tempo10.11. Public Speaking 10.12. Attention Span10.13. Emphasis10.14. Use of pointers, lasers and presenters10.15. Pilot Events10.16. When things go wrong 11 RUNNING EXERCISES & ACTIVITIES – Making it fun!11.1 How to plan the exercise12 VALIDATION & COMPETENCE – Checking that they have understood.12.1. Validation 12.2. Mentoring & the road to competence 13 TRAINING ADMINISTRATION13.1. Pre-Course information13.2. Equipment lists & trainers kits13.3. Stationary box14 EVALUATING TRAINING – Did it work?14.1. The 4 levels of training assessment 15 TRAINER SELECTION - Select Leaders who will inspire!15.1. Who should do the training?15.2. Presenter / Trainer deputies 16 TRAIN THE TRAINER 16.1. Train the Trainer materials16.2. Trainer skill trainingPART II - TRAINING RESOURCES SECTION PURPOSE - Using the resources sectionTraining activities & Exercises:A) JigsawsB) Photohazard spottingC) Camera HuntsD) Bespoke Videos & DVDsE) Flash CardsF) Gizmosa. Consequences GameG) Interactive ExercisesH) Gamesa. Solway Risk Gameb. Happy Human Factorsc. Hierarchy of Controls Magnetic DartsI) Role Playsa. Excalibur Supplies ExerciseJ) Event Case Study (Lochside Engineering Ltd)K) Emergency SimulationL) CompetitionsM) QuizzesN) Puzzles (Communications exercise)O) Mock Scenariosa. Safe Systems of Workb. Confined Space Entryc. Working at HeightsP) Personal Protective Equipment ExerciseQ) Noise Simulation Exercise R) Manual Handling Assessment ExerciseS) Crosswords & PiecewordsT) Personal Commitment StatementU) Hazard RecognitionV) Co-incidence or not?W) Unfamiliar Task Assessment slide rule X) MicrobooksY) Circle the Hazards