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With the advancement in processing power and storage now enabling algorithms to expand their capabilities beyond their initial narrow applications, technology is becoming increasingly powerful. This highly topical Handbook provides a comprehensive overview of the impact of Artificial Intelligence (AI) on work, assessing its effect on an array of economic sectors, the resulting nature of work, and the subsequent policy implications of these changes. Featuring contributions from leading experts across diverse fields, the Handbook of Artificial Intelligence at Work takes an interdisciplinary approach to understanding AI’s connections to existing economic, social, and political ecosystems. Considering a range of fields including agriculture, manufacturing, health care, education, law and government, the Handbook provides detailed sector-specific analyses of how AI is changing the nature of work, the challenges it presents and the opportunities it creates. Looking forward, it makes policy recommendations to address concerns, such as the potential displacement of some human labor by AI and growth in inequality affecting those lacking the necessary skills to interact with these technologies or without opportunities to do so.This vital Handbook is an essential read for students and academics in the fields of business and management, information technology, AI, and public policy. It will also be highly informative from a cross-disciplinary perspective for practitioners, as well as policy makers with an interest in the development of AI technology.
Edited by Martha Garcia-Murillo, College of Information Science and Technology, Ian MacInnes, College of Business Administration, University of Nebraska, Omaha, US and Andrea Renda, Centre for European Policy Studies, Brussels, Belgium
Contents:1 Introduction to the Handbook of Artificial Intelligence at Work:Interconnections and Policy Implications 1Martha Garcia-Murillo and Ian MacInnesPART I CONCEPTUALIZING THE HUMAN WITH THEMACHINE2 The computer says no: how automated decision systems affectworkers’ role perceptions in socio-technical systems 16Sabine T. Koeszegi, Setareh Zafari, and Reinhard Grabler3 Responsible AI at work: incorporating human values 32Andreas Theodorou and Andrea Aler Tubella4 AI-enabled business model and human-in-the-loop(deceptive AI): implications for labor 47Uma Rani and Rishabh Kumar Dhir5 Tools for crowdworkers coding data for AI 76Saiph Savage and Martha Garcia-MurilloPART II SECTORAL USES, APPLICATIONS, CHALLENGES,AND OPPORTUNITIES6 AI and the transformation of agricultural work:economic, social, and environmental implications 96Andrea Renda7 AI in manufacturing and the role of humans:processes, robots, and systems 119Panagiotis Stavropoulos, Kosmas Alexopoulos,Sotiris Makris, Alexios Papacharalampopoulos, Steven Dhondt,and George Chryssolouris8 Workers and AI in the construction and operation of civilinfrastructures 142Jinding Xing, Zhe Sun, and Pingbo Tang9 AI-based technology in home-based care in aging societies:challenges and opportunities 166Naoko Muramatsu, Miloš Žefran, Emily Stiehl, andThomas Cornwell10 Artificial intelligence for professional learning 191Wayne Holmes and Allison Littlejohn11 Smart automation in entrepreneurial finance: the use of AIin private markets 212Francesco Corea12 The artificial creatives: the rise of combinatorial creativityfrom DALL-E to GPT-3 225Giancarlo Frosio13 The judicial system and the work of judges and lawyers in theapplication of law and sanctions assisted by AI 250Karim Benyekhlef and Jie Zhu14 AI and national security 276Saiph Savage, Gabriela Avila, Norma Elva Chávez, andMartha Garcia-Murillo15 Governance, government records, and the policymakingprocess aided by AI 291Andrea RendaPART III THE LABOR IMPLICATIONS OF ARTIFICIALINTELLIGENCE AT WORK16 Recurrent memes and technological fallacies 315David Heatly and Bronwyn Howell17 AI and income inequality: the danger of exacerbating existingtrends toward polarization in the US workforce 338Dan Sholler and Ian MacInnes18 The impact of AI on contracts and unionisation 356Michael WalkerIndex 371