Guide to Six Sigma and Process Improvement for Practitioners and Students, A

Todays Most Practical Six Sigma and Process Improvement Implementation Guide--Extensively Updated with New Applications and Easier Techniques

• Quickly gain value from Six Sigma and process improvement without deep statistical expertise
• Build all the knowledge you need to run your own projects
• Covers principles, tools, frameworks, management, and culture change
• For all practitioners and students, regardless of experience
• Extensive new healthcare examples make this an ideal guide for those involved in healthcare delivery

Now theres a gentler, more approachable, less mathematical how-to guide to process improvement and Six Sigma project execution.

Extensively updated and reorganized for faster mastery, this edition will help you build your skills step-by-step and run your own project from start to finish. Designed for practitioners in any industry, this edition also adds extensive healthcare examples, making it easier for managers and physicians to understand tools that will assist them in moving to pay-for-performance delivery models.

World-class Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine introduce nine principles that are central to any successful process initiative. Next, they help you build a complete toolbox for process improvement, stressing non-quantitative approaches that dont require a strong statistical background. Building on this foundation, youll integrate these individual tools and methods into a complete DMAIC blueprint for success.

Drawing on decades of experience, the authors illuminate the management styles and cultural characteristics associated with sustaining process improvement. Youll even find practice certification questions to help you earn certification and build your career.

This guide brings together all the practical knowledge you need to gain value from Six Sigma fast and run entire process improvement projects on your own. Organized to build your expertise rapidly without burying you in complex statistics, it introduces core skills through up-to-date, real-world application examples.

Leading Six Sigma experts Howard Gitlow, Richard Melnyck, and David Levine guide you through all five stages of a process improvement initiative: Define, Measure, Analyze, Improve, and Control. Youll find expert guidance on maintaining and building on the process improvements youve made, changing culture around Six Sigma, and earning certification as a Champion or Green Belt, if available in your organization.

Ideal for practitioners and students in any industry, this second edition adds especially detailed healthcare examples, making it an indispensable guide for physicians, administrators, and others involved in healthcare delivery.

Whatever your role in Six Sigma or ...