SUSAN DURBIN Senior Lecturer in Human Resource Management, Bristol Business School and member of the Employment Studies Research Unit (ESRU), University of the West of England, UKHEIDI GOTTFRIED Professor of Sociology and Director of the MA in Industrial Relations Program, Wayne State University, USAKARIN GOTTSCHALL Professor of Sociology, Head of the Gender Policy in the Welfare State Unit at the Centre for Social Policy Research and Director of the Graduate School of Social Sciences, University of Bremen, GermanyURSULA HOLTGREWE Senior Researcher at The Working Life Research Centre (FORBA) and member of the co-ordinating team of the Global Call Center Industry Project, AustriaDANIELE KROOS Junior Research Fellow, Graduate School of Scoial Sciences, University of Bremen, GermanyILSE LENZ Professor of Scoial Structure and Gender Studies, Ruhr University Bochum, GermanyMAKIKO NISHIKAWA Associate Professor, Faculty of Business Administration, Hosei University and Hosei Management School, JapanMARI OSAWA Professor of Social Policy at the Institute of Social Science, University of Tokyo and member of the Science Council, JapanGLENDA S. ROBERTS Professor, Graduate School of Asia-Pacific Studies, Waseda University, Tokyo, JapanDIANE PERRONS Director of the Gender Institute, London School of Economics and Political Science, UKKAREN SHIRE Professor of Comparative Sociology, Institute of Sociology and Institute of East Asian Studies, University of Duisburg-Essen, GermanyKAZUKO TANAKA Professor of Sociology, International Studies Division, Director of the Center for Gender Studies and Coordinator of the Program in Gender and Sexuality Studies, International Christian University, JapanSYLVIA WALBY Professor, Department of Sociology, University of Lancaster, UK