Fundamentals of Case Management Practice

Skills for the Human Services

Häftad, Engelska, 2024

AvNancy Summers

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Summers' FUNDAMENTALS OF CASE MANAGEMENT PRACTICE: SKILLS FOR THE HUMAN SERVICES, 6e, is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This edition focuses on important considerations for students to document and pass along in each step of the human services process. Students are walked through each step of the case management process while realistic exercises provide a broad range of true-to-life circumstances. The text is meant to be experiential, giving students considerable opportunities to apply the skills and information acquired in each chapter and gain an understanding of how social services interact. 6e is available with MindTap, a seamless online learning experience that combines readings, multimedia, activities and assessments into a singular learning path that guides students through the course.

Produktinformation

Utgivningsdatum2024-02-27
Mått213 x 12 x 271 mm
Vikt1 040 g
FormatHäftad
SpråkEngelska
Antal sidor400
Upplaga6
FörlagCengage Learning
ISBN9780357935903

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Nancy Summers is an emeritus professor at Harrisburg Area Community College, where she has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services and assist with an internal reorganization. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker. She is currently on the board of trustees at Wilmington College in Wilmington, Ohio.

Section 1: WHAT YOU NEED TO KNOW FIRST1. Case Management: Definition and Responsibilities.2. Ethics and Other Professional Responsibilities for Human Service Workers.3. Applied values.Section 2: USEFUL CLARIFICATIONS AND ATTITUDES.4. How People Change.5. Applying the Ecological Model: A Theoretical Foundation for Human Services.6. Attitudes and Boundaries.Section 3: EFFECTIVE COMMUNICATION.7. Identifying Good Responses and Poor Responses.8. Listening and Responding.9. Asking Questions.10. Bringing Up Difficult Issues.11. Addressing and Disarming Anger.12. Collaborating with People for Change.Section 4: MEETING CLIENTS AND ASSESSING THEIR STRENGTHS AND NEEDS.13. Documenting Initial Inquiries.14. The First Interview.15. Social Histories and Assessment Forms.16. Using the DSM.17. The Mental Status Examination.18. Receiving and Releasing Information.Section 5: DEVELOPING A PLAN WITH A CLIENT.19. Developing a Service Plan at the Case Management Unit.20. Preparing for a Service Planning Conference or Disposition Planning Meeting.21. Making the Referral and Assembling the Record.22. Documentation and Recording.Section 6: MONITORING SERVICES AND FOLLOWING THE CLIENT.23. Monitoring the Services or Treatment.24. Developing Goals and Objectives at the Provider Agency.25. Terminating the Case.26. Taking Care of Yourself.