Exploring Knowledge-Intensive Business Services

ALBERTO ALVISI Assistant Professor in Business Management, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyROBERTO ANTONIETTI Assistant Professor of Economics at the Department of Economics and Management 'Marco Fanno', University of Padova, ItalyMARCO BETTIOL Assistant Professor in Business Management, University of Padova, Department of Economics and Management, Padova, ItalyANNA CABIGIOSU Post-doc researcher in Organizational Behavior, University of Padova, Department of Economics and Management, Padova, ItalyGIULIO CAINELLI Full Professor of Economics at the Department of Economics and Management 'Marco Fanno', University of Padova, ItalyDIEGO CAMPAGNOLO Assistant Professor of Business Organization, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyNICOLETTA CORROCHER Lecturer in Applied Economics at the Department of Management and Technology, Bocconi University. She is also a research fellow at KITeS, Bocconi University, Milan, ItalyGIOVANNI COSTA Professor in Business Strategy and Organizational Behavior, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyLUCIA CUSMANO Assistant Professor of Political Economy at Insubria University, Varese, Italy. She is also a Research Fellow at KITES (Knowledge, Innovation and Technology Studies), Bocconi University, Milan, ItalyDAVID DOLOREUX Full Professor in the Telfer School of Management at theUniversity of Ottawa, Canada. He holds the Research Chair on entrepreneurship, innovation and regional development.MARINA E. DOROSHENKO Head of Analytical Department, Institute of Statistical Studies and Economics of Knowledge of National Research University Higher School of Economics, Moscow, RussiaANDREA FURLAN Associate Professor of Management, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyMARTINA GIANECCHINI Assistant Professor in Human Resource Management, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyPAOLO GUBITTA Associate Professor in Organizational Theory and Entrepreneurship, University of Padova, Department of Economics and Management, Padova, ItalyIAN MILES Professor of Technological Innovation and Social Change at the University of Manchester, UKANDREA MORRISON Assistant Professor at the Department of Economic Geography, Utrecht University, the Netherlands. He is also a research affiliate at KITeS-Bocconi University, Milan, ItalyEMMANUEL MULLER holds a professorship at the University of Applied Sciences, Heidelberg, GermanyMARCO PAIOLA Assistant Professor in Business management, University of Padova, Department of Economics and Management 'Marco Fanno', Padova, ItalyJOSE-CARLOS RAMOS Associate Professor at ESADE Business School and the University of Barcelona, SpainRICHARD SHEARMUR Full Professor at the University of Quebec's INRS Urbanisation CultureSociété, CanadaSIMONE STRAMBACH Professor for Services, Communication and Innovation, at the Department of Geography, University of Marburg, GermanyANDREA ZENKER Researcher and project manager at the Fraunhofer Institute for Systems and Innovation Research ISI in Karlsruhe, Germany, Competence Center 'Policy and Regions'

• List of Tables List of Figures Acknowledgements Contributors Exploring Knowledge-Intensive Business Services: An Introduction; E. Di Maria, R. Grandinetti  B. Di Bernardo KIBS And Knowledge Dynamics In Client-Supplier Interaction; I.Miles Knowledge Angels, Creative Behaviors and Emerging Innovation Modes: Observations from Alsace, Baden-Württemberg and Catalonia; E.Muller, A.Zenker &J.Carlos Ramos Knowledge Dynamics and Knowledge Commodification of KIBS in Time and Space; S.Strambach How Knowledge-Intensive Business Services Upgrade their Customers: Evidence from Russia; M.E.Doroshenko KIBS Roles in KIBS Industries; A.Alvisi Creativity Versus Standardization In Knowledge-Intensive Business Services: A Real Trade-Off?; M.Bettiol, E.Di Maria, R.Grandinetti Innovation and Co-Production In Computer Services: The Case of Complex Software Solutions In The Fashion & Retail Industry In Italy; M.Paiola Knowledge Dynamics In Third-Party Logistics: Balancing Exploitation and Exploration Through Service Architectures; A.Cabigiosu, D.Campagnolo, A.Furlan &G.Costa The Role of Entrepreneurs' Human and Social Capital In Knowledge-Intensive Business Services; M.Gianecchini &P.Gubitta Is There A Connection Between Geographic Clustering And KIBS Innovation?; R.Shearmur &D.Doloreux Urban Density and Vertical Disintegration: The Case of Service Firms In Milan; R.Antonietti &G.Cainelli Competitive Strategies In Knowledge-Intensive Business Services Evidence From Lombardy; N.Corrocher, L.Cusmano &A.Morrison Appendix Bibliography Index