Ethnographies of Diagnostic Work

ROLAND BAL is Professor and Chair of the Department of Healthcare Governance in the institute of Health Policy and Management in Rotterdam University, the Netherlands MONIKA BÜSCHER is Senior Lecturer in the Centre for Mobilities Research at the Sociology Department and ImaginationLancaster at Lancaster University, UK PAULA BYRNE is Lecturer in the Medical School at the University of Liverpool, UK ALEXANDRA CHOBY has worked as a Visiting Professor at Stanford, Virginia Commonwealth University and James Madison University and as a Research Assistant at the Center for AIDS Prevention at UCSF, USA MICHAEL EMMISON is Reader in Sociology, University of Queensland, Australia ALAN FIRTH is Senior Lecturer in Applied Linguistics at the School of Education, Communication and Language Sciences at Newcastle University, UK DAWN GOODWIN is Social Science Lecturer in Medical Education at Lancaster University, UK MARK HARTSWOOD is Research Associate in the School of Informatics, at the University of Edinburgh, UK JESSICA MESMAN is Senior Lecturer at the Department of Technology and Society Studies at Maastricht University, the Netherlands PREBEN HOLST MOGENSEN is Associate Professor at the Computer Science Department, University of Aarhus, Denmark and CEO, partner and co-founder of 43D ApS INGUNN MOSER is Dean and Professor in the Department of Nursing, Diakonhjemmet University College, in Oslo, Norway JACKI O'NEILL is Researcher in the Work Practice Technology Groupat Xerox Research Centre Europe, France JILLIAN POOLER is a PhD student at Loughborough University, UK ROB PROCTER is Professor and Research Director of the National Centre for e-Social Science, University of Manchester, UK MARK ROUNCEFIELD is Microsoft European Research Fellow and Senior Research Fellow in the Department of Computing, Lancaster University, UK JOHAN M. SANNE is Associate Professor at the Department of Technology and Social Change, Linköping University, Sweden ROGER S. SLACK teaches Sociology and Social Research at the University of Bangor, UK KATRINA STENGEL is Research Associate in the Observatory on End of Life Care, Lancaster University, UK ALEX VOSS works for the ESRC National Centre for e-Social Science at Manchester University, UK ANITA WILSON is Research Fellow in the Literacy Research Centre at Lancaster University, UK

• Introduction: Ethnographies of Diagnostic Work;  M.Büscher, D.Goodwin &  J.Mesman PART I: FINDING FAULT WITH FAULT FINDING  Reading the Signs: Prison Officers' Mindful Diagnosis of Potential Self-harm and Suicide; A.Wilson Making and Breaking Trouble-shooting Logics: Diagnosis in Office Settings; J.O'Neill Making Matters Speak in Railway Maintenance; J.M.Sanne Sensing the Way: Embodied Dimensions of Diagnostic Work; D.Goodwin PART II: A TOPOGRAPHY OF DIAGNOSTIC WORK Diagnostic Work in Collaborative Practices in Neonatal Care;  J.Mesman Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline; A.Firth  & M.Emmison Heartfelt and Heartseen: Making a Diagnosis Through Coronary Angiogram; P.Byrne  & K.Stengel Managing the Diagnostic Space in Calls for Help;  J.Pooler PART III: TOWARDS A NEW CONCEPTUALIZATION OF DIAGNOSTIC WORK Matereal Methods; M.Büscher  & P.Holst Mogensen Diagnosing and Acting upon Dementia: Marte meo;  I.Moser Will-ful Cyborgs? Producing Selves via VET; A.Choby Suspicious Minds?;  R.S.Slack, R.Procter, M.Hartswood, A.Voss  & M.Rouncefield Moving Towards a New View of Diagnostic Work: Some Implications;  R.Bal, M.Büscher, D.Goodwin, J.Mesman, D.Sangiorgi &  A.Smith