Envisioning the Future of Reference

Trends, Reflections, and Innovations

Häftad, Engelska, 2020

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Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present.For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed—from technologies, tools, and techniques to models of service.What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services.Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.

Produktinformation

Utgivningsdatum2020-02-25
Mått178 x 254 x 12 mm
Vikt454 g
FormatHäftad
SpråkEngelska
Antal sidor212
FörlagBloomsbury Publishing Plc
ISBN9781440867378

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AcknowledgmentsPrefaceLinda C. SmithIntroductionDiane Zabel and Lauren ReiterPart I—Education, Skills, and Training1 Current Status of Reference Education in the Library and Information Science CurriculumElizabeth Mahoney, Lauren Reiter, and Diane Zabel2 New Look, Same Essence: The Enduring Value of Reference LibrarianshipAliqae Geraci and Kelly LaVoice3 Beyond the Checklist: Effective Onboarding and Training for Reference Services SuccessDaniel Hickey4 Continuing Education for Reference/Public Service LibrariansAnne LangleyPart II—Still Evolving Service Models5 Save the Time of the Reader: Using S. R. Ranganathan's Fourth Law as the Vision for the Future of Library Reference ServicesCorey Seeman6 Reference NextMarie L. Radford7 Do-It-Yourself ReferenceNaomi Lederer8 Peer-to-Peer Reference Services in Academic LibrariesHailley Fargo9 Public Library Reference Services in the 21st CenturyMaria K. Burchill and John E. KenneyPart III—Collections10 Is the Print Reference Collection Dead? The Future and Value of Print Reference CollectionsMelissa Gasparotto and Manuel Ostos11 Open Access Digital Projects and Their Relationship to ReferenceElizabeth Clarke12 From Print to Online: The Complexity of Licensing E-Reference ResourcesMichael R. Oppenheim and Roxanne Peck13 Government Information in the Age of TrumpChristopher C. BrownPart IV—User Populations14 Environmental ScanningKaren Sobel15 The Global Reach of ReferenceLisa MartinPart V—Assessment16 Methods and Approaches for Assessing Reference ServicesElizabeth Namei and Sarah Pickle17 Data in Context: Reconsidering Reference in an Academic LibraryHarriet Lightman, Geoffrey Morse, and Susan OldenburgIndexAbout the Editors and the Contributors