Effective Business Communication For Dummies

Häftad, Engelska, 2024

229 kr

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Make sure your voice gets heard in any situation—and learn to listen, too Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you. Learn when to speak less and listen more—and how to listen activelyFind win-win solutions, ace interviews, and handle other challenging situationsMaster global communication with international and intercultural communication tipsBe assertive and stay on track in e-mails, letters, virtual meetings, and beyondWith Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life’s situations.

Produktinformation

Utgivningsdatum2024-11-07
Mått183 x 231 x 28 mm
Vikt522 g
FormatHäftad
SpråkEngelska
SerieFor Dummies
Antal sidor400
FörlagJohn Wiley & Sons Inc
ISBN9781394181148

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Introduction 1About This Book 1Foolish Assumptions 2Icons Used in This Book 3Beyond the Book 3Where to Go from Here 5Part 1: Business Communication Fundamentals 7Chapter 1: Talking about Communication in the Workplace 9Chapter 2: Brushing Up on Business Communication Fundamentals 21Chapter 3: Communicating without Words: Nonverbal Communication 37Chapter 4: Special Delivery: Picking the Right Way to Communicate 53Part 2: Improving Your Interpersonal Communication 69Chapter 5: Listening More Than You Speak 71Chapter 6: Leveraging the Communication Power of Asking Questions 83Chapter 7: Holding Productive and Meaningful Conversations 97Part 3: Owning Your Message With Confident Communication 111Chapter 8: Making Simple Communication Changes for Significant Impact 113Chapter 9: Setting the Stage for Effective Communication 127Chapter 10: Talking about Yourself without Bragging 139Chapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155Part 4: Persuading and Driving Results 177Chapter 12: Knowing the People You’re Trying to Persuade 179Chapter 13: Engaging in Persuasion That Drives Results 195Chapter 14: Negotiating for Strategic Outcomes 211Part 5: Navigating Difficult Workplace Conversations 227Chapter 15: Giving Feedback and Discussing Performance 229Chapter 16: Navigating Interpersonal Conflicts 247Chapter 17: Communicating When Everything Is Falling Apart 267Part 6: Communication for Collaboration 289Chapter 18: Communicating during the Recruitment and Hiring Process 291Chapter 19: Collaborating with Team Members 311Chapter 20: Communicating across Cultures 329Part 7: the Part of Tens 347Chapter 21: Ten Business Communication TrendsChapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357Chapter 23: Ten Tips for Outstanding Virtual Presentations 365Index 375