Digitalization of Work

Emilie Vayre is a professor in work and organizational psychology at the Lumière University of Lyon 2, France. Her research focuses on the psycho-social implications of the digitalization of work.

• Introduction xiÉmilie VAYREPart 1. Uses of Technology for Business Purposes: Background and Consequences 1Chapter 1. “Spillover” Work via Technology: Organizational Antecedents and Health Impacts 3Catherine HELLEMANS and Émilie VAYRE1.1. What is spillover work? 31.1.1. Objective parameters of spillover: location, duration, frequency and intensity of spillover 41.1.2. Subjective spillover and the meaning of spillover: boundary theory and preferences 71.1.3. Spillover control: myself and others 91.2. Organizational background of spillover work via technologies 101.3. The health implications of spillover work via technologies 141.3.1. From hyperconnection to connection addiction 141.3.2. Spillover, the need for recovery and burnout 161.4. Avenues of reflection and practical perspectives 191.5. References 21Chapter 2. Nomadic, Informal and Mediated Work and Quality of Life 25Maëlle PÉRISSÉ, Anne-Marie VONTHRON and Émilie VAYRE2.1. Introduction 252.2. Relocated and mediated work: definition and implications for the quality of work life 262.2.1. Nomadic, informal and mediated work practices 262.2.2. Nomadic, informal and mediated work and quality of life at work 272.3. Empirical case study 292.3.1. Method of investigation used 302.3.2. Study results 332.4. Contributions of the field study and practical perspectives 412.5. References 43Chapter 3. Leadership and the Use of Technology: Health Implications 49Valentina DOLCE, Chiara GHISLIERI, Monica MOLINO and Émilie VAYRE3.1. Introduction 493.2. Organizational culture and leadership 503.2.1. Classical models of organizational culture 513.2.2. Presence and always-on cultures 523.3. Leadership: an ever-present theme 543.3.1. Traits, behaviors and leadership situations 543.3.2. Transformational and authentic leadership 563.3.3. The dark side of leadership 583.3.4. Leadership and its consequences 593.4. Leadership in the Industry 4.0 era 623.5. Conclusion 653.6. References 66Part 2. Telework: Organizational, Collective and Individual Issues 73Chapter 4. Telework: What is at Stake for Health, Quality of Life at Work and Management Methods? 75Émilie VAYRE, Julie DEVIF, Thibault GACHET-MAUROZ and Christine MORIN-MESSABEL4.1. Introduction 754.2. Telework: a challenge for social cohesion and health at work 764.2.1. Telework, risks of discrimination and health degradation 774.2.2. Preventing the risks of discrimination, unequal treatment and damage to health 794.3. Telework space–time: work–life balance and gender equality 814.3.1. Telework and the relationship between work and non-work life 824.3.2. Telework and gender (in)equality 844.3.3. Preserving life balance and gender equality in the workplace 874.4. Telework: a challenge for management policy and culture 894.4.1. Telework, managerial dynamics and remote team management 894.4.2. Transforming organizational culture and managerial practices 914.5. Conclusion 934.6. References 94Chapter 5. Telework in Lockdown: The Employee Perspective 103Anne-Sophie MAILLOT, Thierry MEYER, Sophie PRUNIER-POULMAIRE and Émilie VAYRE5.1. Introduction 1035.2. The existing literature on imposed teleworking during a pandemic situation 1045.2.1. The main determinants of the experience of confined telework in a pandemic situation 1045.2.2. Varied and complex effects … 1065.3. Collection method and procedure 1095.4. The subjective experience of confined telework 1115.4.1. Reorganizing activity to face an unprecedented situation 1115.4.2. The evolution of communication methods and professional relations 1175.4.3. What is the impact on perceived mental and physical health? 1195.5. Lessons from confined telework from the employees’ perspective 1225.6. Conclusion: limitations and perspectives 1245.7. References 126Chapter 6. (Re)creating the Inhabited Workspace: Rematerialization Practices of Remote Work 129Claire ESTAGNASIÉ, Claudine BONNEAU, Consuelo VASQUEZ and Émilie VAYRE6.1. Introduction 1296.2. “Going to work”: from work as a place to work from anywhere 1306.3. Space, materiality and remote work 1316.4. Understanding the (re)creation of workspaces 1336.5. Analyzing the types of inhabited workspaces 1366.5.1. Living in different physical spaces 1376.5.2. Living in virtual spaces 1436.5.3. Living in time as space 1446.6. Practices of (re)creating inhabited workspaces 1466.6.1. “Drawing the plan”: the worker-architect and workplace emulation 1466.6.2. “Laying the bricks”: the worker-bricklayer and boundary-building 1486.6.3. “Choosing the wallpaper”: the worker-decorator and identification with the space 1496.7. Inhabiting the different workspaces: a “meta-work” for which the individual is solely responsible? 1506.8. References 151Part 3. The Flex Office and Coworking: Conditions of Appropriation and Psychosocial Impacts 155Chapter 7. The Flex Office: What are the Challenges for Organizations and Users? 157Nicolas COCHARD and Delphine MINCHELLA7.1. Introduction 1577.2. The origins of the flex office concept 1577.2.1. Towards greater flexibility 1577.2.2. The contribution of new information technologies 1587.3. On the organizational side 1597.3.1. Towards new paradigms 1597.3.2. The flex office and economic logic 1607.3.3. Evaluating the effects of the flex office 1617.4. On the user side 1627.4.1. Questioning the flex office experience 1627.4.2. The perceived impact of the flex office 1637.5. The challenge of transforming the organization 1677.6. Research and implementation of the post-Covid-19 flex office 1697.7. References 170Chapter 8. Working in a Coworking Space: What are the Psychosocial Issues? 175Julie DEVIF, Christine MORIN-MESSABEL, Lydia MARTIN and Émilie VAYRE8.1. Introduction 1758.2. Coworking spaces: definition, characteristics and user profiles 1768.2.1. The initial objectives of coworking 1768.2.2. Characteristics of coworking: from the common to the specific 1788.2.3. User profiles and motivations 1808.3. The impact of coworking 1838.3.1. Coworking, performance and productivity 1838.3.2. Coworking and professional socialization 1848.3.3. Coworking and the work/“non-work” link 1878.4. Conclusion: prospects for future field studies 1888.5. References 190List of Authors 195Index 197