"A significant contribution. This is an excellent attempt to clarify in a balanced way how to adapt traditional approaches to diplomacy to the new Information Technology (IT). Its analysis of the complexities of the confluence of ITs, transparency/democratization, and the notion of soft power is first rate. It clarifies the logic of Canadian diplomacy in a comparative context in the era of globalization and of soft power. It does so in a very balanced manner and points to future prospects in the use of Information and Communications Technology by DFAIT." Joseph Masciulli, Department of Political Science, St Thomas University "A significant contribution to research on the impact of changes in information technology on the formulation of foreign policy and the conduct of diplomacy." Paul Sharp, Department of Political Science, University of Minnesota