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Viewing Europe as the centre of intercultural confrontation with its own set of subcultures, Cross-Cultural Marketing analyses the cultural comparison between East and West from a European perspective. Structured in four parts, the textbook explores the cross-cultural approach; a model of cross-cultural marketing strategy; marketing choices and decisions, and cross-cultural marketing challenges. At the end of each part, business cases and intercultural stories pose challenging questions for students’ discussion.Key Features:International co-authors provide their perspectives to give a rounded view of the topicExtensive case studies that allow students to learn how cross-cultural marketing works in practiceA European perspective that offers students insight into multiple subcultures’ experience of cross-cultural marketingInnovative marketing strategies are discussed in detail in cross-cultural contexts, allowing students to develop knowledge at the cutting-edge of international marketing techniques.Focused on the intercultural evolution taking place in our connected world, this textbook will be an essential core text for cross-cultural marketing and international marketing courses at Masters level. It will also serve as a supplementary text for other marketing and management courses, preparing students for the world of work in an interconnected environment.
Edited by Tiziano Vescovi, Professor of Marketing, Department of Management, Ca'Foscari University of Venice, Italy
Contents: Preface xiiAcknowledgements xivPART I THE CROSS-CULTURAL APPROACH1 Cultures and markets 22 Methods for a cross-cultural analysis 163 An anthropologic approach 434 Case studies part I 48References – Part I 73PART II TOWARDS A CROSS-CULTURAL MODEL OF MARKETING STRATEGY5 Evolution of international markets 776 Acquainted and non-acquainted markets 857 Case studies part II 98References – Part II 117PART III CROSS-CULTURAL MARKETING CHOICES AND DECISIONS8 Cross-cultural marketing research 1209 Consumer behaviour and cultural factors 12910 Cross-cultural branding 14711 Products and local cultures 16312 Importers, retailers and sales force in different cultures 18113 Cross-cultural marketing communication 19214 Pricing across cultures – a framework 21815 Case studies part III 234References – Part III 273PART IV CROSS-CULTURAL MARKETING CHALLENGES16 Differently acquainted markets 28717 Marketing strategies for a multipolar market 30018 Conclusion to Cross-Cultural Marketing 30819 Case studies part IV 311References – Part IV 326Index
‘Comprehensive, well-written and excellent for teaching, with a focus on how culture permeates all marketing activities. A must-read.’