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Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification to building a successful IT career. Test takers must pass both 90-question exams to be certified, and this book—plus online test bank—will help you reach your certification goal. The 9 minibooks map to the exam's objectives, and include new content on Windows 10, Scripting, Linux, and mobile devices. You’ll learn about how computers work, networking, computer repair and troubleshooting, security, permissions, and customer service. You'll also find test-taking advice and a review of the types of questions you'll see on the exam. Use the online test bank to test your knowledge and prepare for the examGet up to speed on operating system basicsFind out how to manage the operating systemDiscover maintenance and troubleshooting tipsInside is all the knowledge you need to pass the new A+ exam!
Glen E. Clarke, A+, Network+, Security+, is an independent trainer and consultant. Ed Tetz, A+, MCSE, MCT, has written several guides to MCSE and other certifications. Timothy Warner, MCSE, MCT, A+, is an IT professional, technical trainer, and author.
Introduction 1Pre-Assessment 9Book 1: Setting the A+ Groundwork 19Chapter 1: The 2019 A+ Exams 21Chapter 2: A+ Best Practices 29Chapter 3: Protecting Yourself and Your PC 55Chapter 4: An Overview of System Components 75Book 2: Inside the Box 91Chapter 1: Knowing Your Motherboard 93Chapter 2: Picking Your Processor 137Chapter 3: What to Remember about Memory 179Chapter 4: Telling Your BIOS from Your CMOS 209Chapter 5: Working with Storage 241Chapter 6: Working with Power 281Book 3: Outside the Box 301Chapter 1: Identifying Basic Cables and Connectors 303Chapter 2: Installing and Configuring Input Devices 327Chapter 3: Installing and Configuring Output Devices 345Chapter 4: Managing Printers 367Chapter 5: Working with Multimedia Devices 401Chapter 6: Dealing with Laptops and Mobile Devices 417Book 4: Maintenance and Troubleshooting 467Chapter 1: Performing Preventive Maintenance 469Chapter 2: Troubleshooting Procedures and Guidelines 491Book 5: Operating System Basics 517Chapter 1: System Design and Operating Systems 519Chapter 2: Windows Operating System Functions 561Chapter 3: Installing and Upgrading Windows 609Chapter 4: Managing Files and Directories 631Chapter 5: Command Prompt Procedures 663Chapter 6: Working with System Files and the Boot Process 691Book 6: Managing the Operating System 703Chapter 1: Loading and Configuring Device Drivers 705Chapter 2: Working with Applications 725Chapter 3: Optimizing the Windows Environment 749Chapter 4: Using Windows-Based Troubleshooting Utilities 785Chapter 5: Scripting within the Operating System 829Book 7: Recovering Systems 875Chapter 1: Managing Error Codes and Startup Messages 877Chapter 2: Managing Common Problems 897Chapter 3: Preparing for Disasters with Disaster Recovery 919Book 8: Networking 949Chapter 1: Down to the Networking Basics 951Chapter 2: Understanding Common Wireless Communications 999Chapter 3: Networking the Operating System 1031Chapter 4: Configuring Internet Access and SOHO Networks 1103Book 9: Securing Systems 1143Chapter 1: Fundamentals of Security 1145Chapter 2: Implementing Security 1191Chapter 3: Viruses and Malicious Software 1231Appendix A: CompTIA A+ Exam Reference Matrix 1253Index 1271