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Solve the management mystery!What makes a great manager? This question is essential to the success of your organization.This instrument package is a field-tested, proven-effective toolthat gauges a manager's abilities and suggests areas forimprovement. At the heart of the remarkable management program is the ManagerialPractices Profile. The Self version of the questionnaire--includedin the Participant's Workbook--allows a manager to rate his of herown performance. The Observer questionnaire allows the manager'sdirect reports, collleagues, and boss to assess the manager'sskills. After managers receive this insightful feedback report, they'll usethe dynamic Participant's Workbook to identify action steps thatwill best suppport their professional development.You'll useCompass to:[internal bullet begin]**individual development**buildeffective management teams**promote organizational development . .. and more!The Facilitator's Guide includes:* All the information you'll need to run a Compass workshop at yourorganization: step-by-step instructions for presenting a half- orone-day Compass workshop, a set of reproducible handout andtransparency masters, and more!* The powerful Windows-compatible Scoring Software, which scoresthe questionnaires, generates feedback reports, and enables you todeliver the questionnaire via diskette of LAN ( local areanetworkA sample copy of the Participant's Workbook--which includes theSelf questionnaire--along with the Observer questionnaire. SOFTWAREWhat you need to run Compass Scoring Software: Windows 95of NT running on a PC 486 CPU or better (Pentium preferred), with aCD-ROM drive. Minimum 8 MB RAM (16 MB+ recommAnded). If you do nothave a CD-ROM drive, or if you are using Windows 3.1, freeinstallation diskettes are available when you order yourFacilitator's Guide--just ask! Interpret the Profiles with the free Scoring Software included inthe Facilitator's Guide ot get a comprehensive 360 feedback reportthat details:* Which practices are essential to the manager's job* How frequently the manager uses each practice>RecommAndations for how frequently the manager should use eachpracticeStreamline your preparation and SAVE over 20%! Purchase oneParticipant Package for each manager in your program and geteverything you need.
Manus is the author of Compass Managerial Practices Profile, Action Guide, published by Wiley.
Introduction 1 Involving Others 3 Definition and Examples 3 Notes 3 When It Is Most Useful 5Tips 5Readings 6Building Relationships 7Definition and Examples 7Notes 7When It Is Most Useful 8When to Use 8Tips 8Readings 9Coaching 11Definition and Examples 11Notes 11Roles of a Coach 12When It Is Most Useful 13When to Use 13Tips 13Readings 14Recognizing 15Definition and Examples 15Notes 15Guidelines for Recognizing 16When and How Often 17When It Is Most Useful 17Tips 17Readings 18Managing Conflict 19Definition and Examples 19Notes 19When It Is Most Useful 19When to Use 20Tips 20Readings 20Influencing 21Definition and Examples 21Notes 21When It Is Most Useful 23Tips 23Readings 23Clarifying 25Definition and Examples 25Notes 25When It Is Most Useful 29When to Use 29Tips 29Readings 30Planning 31 Definition and Examples 31Notes 31When It Is Most Useful 32When to Use 32Tips 33Readings 33