Coaching Standardized Patients

Peggy Wallace, PhD, is Associate Adjunct Professor of Medicine and Director of Curricular Resources and Clinical Evaluation at the University of California, San Diego School of Medicine, where she is responsible for the teaching, assessment, and remediation of clinical skills using standardized patients in the undergraduate medical school curricula. For the past 10 years she has been Director of the Professional Development Center at the UCSD School of Medicine, where the clinical skills of residents and practicing physicians are also being assessed.

• List of Figures and TablesPrefaceAcknowledgementsIntroductionPART ONE: Required Skill Sets: Developing the Expertise Needed to Coach Standardized PatientsChapter 1 - Overview: The Art and Practice of Coaching Standardized Patients The Collaboration in Standardized Patient WorkThe Uniqueness of Standardized Patient WorkSome Qualities of Effective CoachesThe Importance of Selecting the Right SPsThe Skills Needed to Be an SPThe Skills Needed to Be an SP CoachChapter SummaryLooking AheadChapter 2 - Clinical Skills: Acquiring the Basic Doctoring SkillsLearning the Four Clinical Skill SetsPortraying the Medical Student With the SPsChapter SummaryLooking AheadChapter 3 - Acting: Understanding How the SPs Portray the PatientGetting Into the Patient's PsycheFamiliarizing Ourselves With the Actor's ToolsThe Interconnectedness of Acting, Directing, and SP CoachingThe Art of Acting: A Model for Enhancing Patient PortrayalsChapter SummaryLooking AheadChapter 4 - Directing: Coaching to Deepen the SPs' PerformancesThe Relationship of the Coach/Director With the SPsChapter SummaryLooking AheadPART TWO: Training Procudures: Casting and Training the Standardized PatientsChapter 5 - Casting: Finding the Right Standardized PatientsRecruitmentAuditioningSelectionChapter SummaryLooking AheadChapter 6 - Training the Standardized Patients: An OverviewGeneral Guidelines for TrainingChapter SummaryLooking AheadChapter 7 - Training Session One: Familiarization with the CaseNotes to the SP Coach About Training Session OneChapter 8 - Training Session Two: Learning to Use the ChecklistChapter 9 - Training Session Three: Putting It All Together (Performance, Checklist, Feedback)Training the SPs to Give Effective Written FeedbackChapter 10 - Training Session Four: First Dress Rehearsal (Clinician Verification of SPs' Authenticity)Chapter 11 - Training Options: Variations on the Training SessionsChapter 12 - The Practice Exam: Final Dress RehearsalAfterwordReferences Additional Readings on Acting and DirectingAppendix A: Maria Gomez Case MaterialsAppendix B: Standardized Patient Administrative FormsIndex