Co-Production of Public Services and Outcomes

Elke Loeffler is Senior Lecturer at the University of Strathclyde, Scotland, and Director of the non-profit organisation Governance International. She has undertaken research and training programmes for the European Commission, OECD, UNDP and many national governments and local authorities. She serves on the Editorial Boards of the International Review of Administrative Sciences and Public Money and Management.

• Chapter 1. Why co-producing public services and public outcomes with citizens is timely.- Chapter 2. Distinguishing types and levels of co-production: Concepts and definitions.- Chapter 3. The Four Co's: Co-commissioning, co-design, co-delivery and co-assessment of public services and outcomes through traditional and digital mechanisms.- Chapter 4. Co-production in health, social care and public safety.- Chapter 5. Challenges to effective co-production of public services and outcomes.- Chapter 6. Evaluating co-production.- Chapter 7. The future of co-production: Policies, strategies and research needs.

“Thoroughly researched and richly illustrated with practical examples the book provides the reader with a first-rate academic and practical reference guide to the evolving concept of co- production. Whether you are new to co-production or an experienced practitioner this book takes the reader from the fundamental principles of co-production through to the latest developments in the field. A great book for those interested in co-production to read from cover to cover or to delve into as a practical reference guide.” (Gerry Power, The Alliance, February 2, 2021)