A brighter and more surprising picture of life in California is painted by sociologist Jennifer Lee in Civility in the City, a remarkable book that focuses on the mom-and-pop businesses in the inner city as a laboratory where we can study how blacks, Jews and Koreans actually perceive and deal with each other. Lee’s conclusions contradict what we were shown in Spike Lee’s film Do the Right Thing or the news footage of the 1992 Los Angeles riots: ‘Civility prevails in everyday life because merchants and their employees actively work to preserve it.’