"A warning to those who see technology as having clear and far-reaching consequences in American life: Don't use the telephone as an obvious example. From a user-centered view of technological dispersion, the author argues convincingly that the telephone reinforced social and cultural patterns rather than changed them. . . . Well researched, with an excellent bibliography and fascinating endnotes, Fischer's study is likely to be a required purchase for comprehensive collections in sociology, business, and the history of technology. It is accessible, however, to a wider audience because of its readability."