21st Century Ambassador

Kishan S. Rana is a former diplomat, Indian Foreign Service; Professor Emeritus, Foreign Service Institute, New Delhi; and Senior Fellow, e-learning teaching faculty, DiploFoundation, Malta and Geneva.

• ACKNOWLEDGEMENTS; ABBREVIATIONS; PREFACE TO THE INDIAN EDITION ; INTRODUCTION ; EVOLUTION ; THE DIPLOMATIC PROCESS AND DEVELOPING COUNTRIES ; THE CONTEXT; GENDER ISSUES ; 1. The Transformed Plenipotentiary: Who is the Ambassador?; Theory and Practice; Empirical Evidence; New Responsibilities; Bilateral and Multilateral Envoys ; 2. Ritual and Form: Protocol and Ceremonial; Non-Career Appointments; The Diplomatic Corps; Privilege and Immunity; Operational Modalities: Duration, Channels and Withdrawal; Personal Security ; 3. Partners and Techniques: Official Interlocutors; Non-State Partners; Principal Functions: Negotiation, Promotion and Outreach; Feedback; Management; Servicing ; 4. The Multilateral Ambassador: Multilateral and Bilateral Work; Form and Substance; Methods and Goals; Work Procedures; Regional Diplomacy; The Home Base; A Downside? ; 5. The Domestic Dimension: The Home Context; Performance Management; Foreign Ministry Interface; Official Partners; Political Masters; Non-State Agencies and Public Diplomacy; Latitude and Innovation ; 6. Leadership in the Embassy: The Ship's Captain; The Embassy Team; Intelligence, Defense and Other Specialists; Consuls-Career and Honorary; Country Team; Mission Size and Management; The Spouse and Families; The Residence and Entertainment ; 7. Human Resources: Training and Conferences; Personal Qualities; Professional Skills; Language and Other Expertise; Career Management; The Ethical Dimension; Rogue Ambassadors; Reward and Sanction; In Retirement ; 8. The Future: EU Experience; The Entrepreneur-Ambassador; Power and Influence; Globalized Diplomacy; ; NOTES; SELECT BIBLIOGRAPHY; INDEX.

A gem that combines...the intricacies of the diplomatic trade with a communication skill that is rare among professionals of any field. The Sunday Express