15 Most Common Obstacles to World-Class Reliability

Examines the larger issues (culture, leadership, commitment, consistency) that functionaries cannot overcome without strong senior management involvement.Focuses on the managerial leadership, cultural change, organization-wide commitment, and perseverance required to transform the operational environment from reactive to proactive.Uses illustrations to visually convey Principles and Concepts of Maintenance/Reliability Excellence.Includes appendices that provide generic tools and plans used to drive the essential change.   Reliability is dependent upon shared understanding and beliefs. Managers at all levels must understand how their decisions and directions often impact adversely the ability of their organization to achieve and perpetuate Reliability…thereby undermining realization of broad business objectives.This book identifies and explores fifteen cultural obstacles commonly encountered by most organizations in their pursuit of World-Class Reliability. The intent is to provide senior management with a wake-up call. They must address the identified obstacles the people they have charged with pursuit of reliability (middle managers, engineers and functional specialists) can be successful. Otherwise, senior management is its' own worst enemy. It is a must-read for Senior Managers at all levels (Corporate to Plant and within Plant at Departmental levels).  "Good things come in small packages. If you want to read a book that may seem more like an autobiography for most maintenance professionals, read Don Nyman's "The 15 Most Common Obstacles to World Class Reliability". Mr. Nyman not only does a superb job summing up the challenges faced by most Maintenance Managers, he provides an easy to understand road map to follow for solutions. Best of all - this book can be read in one or two sittings. Get a copy of this book for all your supervisors, planners, operations and maintenance managers."Terrence O'Hanlon, CMRPReliabilityweb.com, Uptime MagazineIntroductionOrigin of Identified Obstacles & Insights PresentedCreating a Culture for Reliability Obstacle 1: Lack of Understanding, Beliefs and CommitmentObstacle 2: Lack of Integrated Missions, Plans, Goals, etcObstacle 3: Emphasis on Cost Reduction vs. Reliability ExcellenceObstacle 4: Failure to Effect the Cultural Change to Pro-ActionObstacle 5: Insufficient Organizational StabilityObstacle 6: Lack of Master Plan, Budget and CommitmentStructuring the Maintenance Organization for Reliability Obstacle 7: Organized for Reaction to Detriment of ReliabilityWork Type Organizational StructureClarifying Required Asset Capacity and Maintenance Workload Obstacle 8: No Clear Quantification of Required Asset CapacityObstacle 9: No Clear Quantification of Workload & Required AccessBalancing Maintenance Resources & Workload Obstacle 10: Imbalance of Workload and Authorized ResourcesMaintenance Skill RequirementsObstacle 11: Incumbent Skills Fall Short of Technology RequirementsSouces of Skilled TechniciansEducation/Trainng OptionsThe Skills Training ProcessPay for SkillsMaterials Support Obstacle 12: Procurement Focused on Initial Cost; Not ReliabilityVendor PartnershipsInsufficient PreparationObstacle 13: PlanningWork MeasurementInsufficient Statement of ExpectationsObstacle 14: The Coordination ProcessSchedulingSchedule ComplianceObstacle 15: Insufficient Leadership of Job ExecutionAppendices